Service and support portal user guide – Viewing wait time information for Home care packages

This guide explains how to interpret client wait time information for Home Care Packages the My Aged Care Service and Support portal.

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Service and support portal user guide – Viewing wait time information for Home care packages

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Publication date:
Date last updated:
Publication type:
Guideline
Audience:
Health sector
Language:
English
Description:

This guide gives step-by-step instructions on how team leaders and staff members can view and understand client wait time information for Home Care Packages in My Aged Care provider portal.

This includes:

  • general information about wait times for each home care package level
  • wait time information for a particular client

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