Learn about My Aged Care
Find out about My Aged Care – what it is, how it works and how to use it.
Set up access to the portals
Find out how to get set up to use the My Aged Care portals.
Log in to the assessor portal
Log in to the assessor portal to manage assessments.
Log in to the service provider portal
Log in to the service provider portal to manage service information.
My Aged Care
If you need some help around the house or think it’s time to look into aged care homes, My Aged Care is here to help.
Visit the My Aged Care website to find information about how to access aged care services.
You can apply for an assessment online and search for local aged care providers that meet your needs.
You can also call 1800 200 422 Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm.
Latest resources
Latest resources
AN-ACC Assessor Application User Guide
The AN-ACC application (AN-ACC app) enables assessors to conduct Australian National Aged Care Classification (AN-ACC) assessments.
My Aged Care Assessor Portal – User Guide for Residential Funding Assessment Organisations
The User Guide provides an overview of the portal and describes the functions that an individual with the following roles can perform.
Summary of My Aged Care system changes – October 2023
This update provides a summary of changes to the My Aged Care System from 9 October 2023.
My Aged Care – Sideloading of apps for myAssessor and AN-ACC
This document explains how to manually download the myAssessor and Australian National Aged Care Classification (AN-ACC) apps on a Windows device using an installation file (known as sideloading), outside of the app store process.
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