Learn about My Aged Care
Find out about My Aged Care – what it is, how it works and how to use it.
Set up access to the portals
Find out how to get set up to use the My Aged Care portals.
Log in to the assessor portal
Log in to the assessor portal to manage assessments.
Log in to the service provider portal
Log in to the service provider portal to manage service information.
My Aged Care
If you need some help around the house or think it’s time to look into aged care homes, My Aged Care is here to help.
Visit the My Aged Care website to find information about how to access aged care services.
You can apply for an assessment online and search for local aged care providers that meet your needs.
You can also call 1800 200 422 Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm.
Latest resources
Latest resources
My Aged Care Workforce Learning Strategy 2025
This strategy outlines the required capabilities and minimum training requirements for the My Aged Care workforce.
Aged Care Assessor Application User Guide
This user guide gives assessors instructions on how to use the Aged Care Assessor Application.
Aged Care Assessor App – Sideloading files
Aged care assessment organisations can distribute the Aged Care Assessor Application installation files, so their IT Administrator staff can manually install (sideload) the app on a Windows device for assessors.
Provider finance and operation information for older people, their families and their carers – Communication toolkit
This toolkit provides information and materials to help you communicate with older people, their families and carers about provider finance information on My Aged Care’s Find a Provider tool.
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