My Aged Care

My Aged Care makes it easier for older people, their families, and support networks to find information on ageing and aged care. You can find the help you need online, by phone or in person.

Learn about My Aged Care

Find out about My Aged Care – what it is, how it works and how to use it.

Set up access to the portals

Find out how to get set up to use the My Aged Care portals.

Log in to the assessor portal

Log in to the assessor portal to manage assessments.

Log in to the service provider portal

Log in to the service provider portal to manage service information.

 

My Aged Care

If you need some help around the house or think it’s time to look into aged care homes, My Aged Care is here to help.

Visit the My Aged Care website to find information about how to access aged care services.

You can apply for an assessment online and search for local aged care providers that meet your needs.

You can also call 1800 200 422 Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm.

My Aged Care

 

Latest news

Latest news

Information for the Aged Care Sector Issue 2020/15

In this issue: new sign language interpreting service, My Aged Care e-Referral for GPs – updated and improved, Services Australia Aged Care Quarterly Review, understanding and accessing Department of Veterans’ Affairs Services Webinar Series and QI Program – data submission due 21 July.

Information for the Aged Care Sector Issue 2020/12

In this issue: consumers can now apply for an assessment online, update on the Specialist Dementia Care Program, understanding and accessing the Department of Veterans’ Affairs Services Webinar Series.

Information for the Aged Care Sector Issue 2020/11

In this issue: Have your say – aged care worker regulation scheme, Reminder: Have your say – CARE-IT Research Project, Service Compliance Rating for residential aged care.

Latest resources

Latest resources

AN-ACC Assessor Application User Guide

The AN-ACC application (AN-ACC app) enables assessors to conduct Australian National Aged Care Classification (AN-ACC) assessments.

My Aged Care – Sideloading of apps for myAssessor and AN-ACC

This document explains how to manually download the myAssessor and Australian National Aged Care Classification (AN-ACC) apps on a Windows device using an installation file (known as sideloading), outside of the app store process.
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