PHN performance and quality framework
Appendix A – Program logics
Appendix B – Indicator specifications
Appendix C – PHN Performance Report
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This document includes:
- conceptual framework
- performance indicators
- capable organisations
- interpreting indicators
- performance and quality reporting
The PHN Program Performance and Quality Framework (the Framework) introduced a set of program outcomes across 5 themes:
- addressing needs,
- supporting quality care,
- improving access,
- coordinated care and
- capable organisations.
Performance indicators are used to measure the performance and outcome of the PHN Program as a whole and a subset of the indicators used to measure individual PHNs’ progress towards achieving the outcomes for the PHN Program.