My Aged Care – Service and Support Portal User Guide – The Client Record
We aim to provide documents in an accessible format. If you're having problems using a document with your accessibility tools, please contact us for help.
This guide explains how to search and view client record information in the My Aged Care service and support portal (formerly Provider Portal).
The client record contains:
- client details
- client's support network and relationships
- service referral details
- assessment information
- documents attached
- care approval information
- service delivery information
- client interactions with My Aged Care
- notes about the client.