My Aged Care – Service and Support Portal User Guide – The Client Record

This guide explains how to search and view client record information in the My Aged Care service and support portal.

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My Aged Care – Service and Support Portal User Guide – The Client Record

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Publication date:
Last updated:
Publication type:
Guideline
Audience:
Health sector
Language:
English
Description:

This guide explains how to search and view client record information in the My Aged Care service and support portal (formerly Provider Portal).

The client record contains:

  • client details
  • client's support network and relationships
  • service referral details
  • assessment information
  • documents attached
  • care approval information
  • service delivery information
  • client interactions with My Aged Care
  • notes about the client.

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