My Aged Care Process Overview – Residential Care
This diagram shows the key steps that providers should follow when providing residential care. It provides links, where available, to further guidance information.

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My Aged Care Process Overview – Residential Care
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Publication date:
February 2018
Publication type:
Infographic
Intended audience:
Health sector
Description:
The My Aged Care system and process overview wheel helps residential care providers carry out their role. It gives information on:
- becoming an approved provider
- being allocated residential aged care places
- accessing the provider portal
- receiving and managing service referrals
- providing care
- making claims
- administrative requirements
- reviewing and reporting.