Cover image for My Aged Care process overview – residential care


My Aged Care Process Overview – Residential Care

We aim to provide documents in an accessible format. If you're having problems using a document with your accessibility tools, please contact us for help.

Publication date: 
February 2018
Publication type: 
Intended audience: 
Health sector

The My Aged Care system and process overview wheel helps residential care providers carry out their role.  It gives information on:

  • becoming an approved provider
  • being allocated residential aged care places
  • accessing the provider portal
  • receiving and managing service referrals
  • providing care
  • making claims
  • administrative requirements
  • reviewing and reporting.