My Aged Care Process Overview – Home Care Packages

This diagram shows the key steps that providers should follow when providing Home Care Packages. It provides links, where available, to further guidance information.


My Aged Care Process Overview – Home Care Packages

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Publication date:
Publication type:
Health sector

The My Aged Care system and process overview wheel helps Home Care Packages providers carry out their role.  It gives information on:

  • becoming an approved provider
  • accessing the provider portal
  • receiving and managing service referrals
  • delivering services
  • making claims
  • managing the changing needs of clients
  • managing an organisation.

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