My Aged Care Process Overview – Home Care Packages
This diagram shows the key steps that providers should follow when providing Home Care Packages. It provides links, where available, to further guidance information.

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My Aged Care Process Overview – Home Care Packages
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Publication date:
1 February 2018
Publication type:
Infographic
Intended audience:
Health sector
Description:
The My Aged Care system and process overview wheel helps Home Care Packages providers carry out their role. It gives information on:
- becoming an approved provider
- accessing the provider portal
- receiving and managing service referrals
- delivering services
- making claims
- managing the changing needs of clients
- managing an organisation