Cover image for My Aged Care process overview – Home Care Packages


My Aged Care Process Overview – Home Care Packages

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Publication date: 
1 February 2018
Publication type: 
Intended audience: 
Health sector

The My Aged Care system and process overview wheel helps Home Care Packages providers carry out their role.  It gives information on:

  • becoming an approved provider
  • accessing the provider portal
  • receiving and managing service referrals
  • delivering services
  • making claims
  • managing the changing needs of clients
  • managing an organisation.