Commonwealth Home Support Programme Data Study

We engaged Deloitte Access Economics to conduct a data study of the Commonwealth Home Support Programme (CHSP) to better understand variations across the states, territories, markets and consumer groups. This report presents the highlights and main patterns from the data analysis.


Commonwealth Home Support Programme Data Study

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Health sector

The report is structured in the following way:

  • client profile – investigates the key characteristics of CHSP clients and how these align with the target population in terms of access to the CHSP
  • demand profile – analyses demand for entry-level care in the home in Australia, including which services are recommended and how clients use the CHSP
  • supplier landscape – investigates the key characteristics of CHSP service providers and the clients they serve; and examines markets where clients experience greater challenges in accessing the CHSP
  • service provider survey results – outlines the results and how these were used to support findings observed through the analysis of the administrative datasets
  • funding, expenditure and unit prices – investigates the key characteristics of funding, expenditure and unit pricing in the CHSP.

Most of the analysis in the report focuses on 2018-19, which represents the most recent complete year of data available at the time of preparing this report.

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