Cover image for CHSP My Age Care provider journey


Commonwealth Home Support Programme (CHSP) My Aged Care Provider Journey

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Publication date: 
March 2018
Last updated: 
30 June 2020
Publication type: 
Intended audience: 
Health sector

This diagram shows the key steps providers should follow in delivering CHSP services, including:

  • becoming an approved provider
  • accessing the provider portal
  • receiving and managing referrals for services
  • delivering services
  • administrative requirements
  • service reviews
  • reporting requirements

We have included links to guidance information for each key task, where available.  

Read more about delivering CHSP services in the CHSP Manual.