The government is now operating in accordance with the Guidance on Caretaker Conventions, pending the outcome of the 2025 federal election.

Residential aged care resources

A list of resources – including guides, fact sheets and other publications – for residential aged care providers.

Resources

Notice to Transfer Aged Care Places to Another Provider

Approved aged care providers use this form to notify the Secretary of the Department of Health of your intention to transfer or receive residential or flexible aged care places. You must complete all questions in the form.

Poster – Gastroenteritis Kit for Aged Care

This poster has information on recognising and managing gastroenteritis (gastro). It includes a space to write the coordinator's name in the event of an outbreak.

Fact Sheets – Influenza Kit for Residential Aged Care

A set of fact sheets to assist residential aged care providers in making decisions about the prevention and control of influenza. They form part of the Influ-Info – Influenza Kit for Residential Aged Care.

An alternative funding model for residential aged care

The department engaged the University of Wollongong to develop options and recommendations to help inform the design of future residential aged care funding models.

Residential aged care COVID-19 webinar

A webinar for residential aged care providers and their staff, on COVID-19 preparedness and prevention. It will include discussion on: preparing for outbreaks, when an outbreak is suspected and confirmed; and declaring an outbreak over.

Residential aged care reforms

This webinar will focus on the aged care reforms that will improve care in residential settings and make sure it is sustainable.

Preparing your aged care service for winter – response

The department is hosting a series of webinars to help aged care providers to prepare for, respond to and recover from winter viruses such as influenza, as well as continuing to respond to the threat of COVID-19. This is the second in the series focussing on ‘response’.

2023 Residents’ Experience Surveys

All residential aged care providers are encouraged to participate in the 2023 Residents’ Experience Surveys which will contribute 33% to their overall Star Rating score. This webinar will provide information about what has changed in the program since 2022 and how the surveys will be conducted.

Residential aged care 24/7 registered nurse responsibility: reporting, supplement and other information

This webinar provides information to the residential aged care sector on the new 24/7 registered nurse responsibility.

Improving aged care homes through design

This webinar supported the aged care sector in understanding how to adopt the National Aged Care Design Principles and Guidelines. Attendees heard how the Principles and Guidelines can help create enabling and dementia-friendly environments to benefit both residents and staff.

Residential aged care funding reform update – Webinar

This webinar gave the residential aged care sector an update on funding, the care minutes responsibility, the 24/7 registered nurse responsibility, and care time reporting.

Residential care fees and means testing – Webinar

This webinar gave aged care providers and older people, families and carers an overview of how residential care fees are changing under the Aged Care Act from 1 July 2025.

Residential aged care financial reporting and care minutes funding update  – Webinar

This webinar is for residential aged care providers about upcoming changes to care minutes funding and financial reporting. 
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