About the change
The new Act will include CHSP and NATSIFAC as regulated programs for the first time.
When the new Act starts, the Aged Care Quality and Safety Commission (ACQSC)will register and regulate providers delivering CHSP and NATSIFAC.
We will provide information and training to help providers prepare for the transition.
CHSP obligations
When the new Act starts, CHSP providers will need to meet relevant registration requirements obligations such as:
- the Aged Care Code of Conduct
- worker screening
- personal information and record keeping
- fees and payments
- incident management and reporting under the Serious Incident Response Scheme
- continuity of care
- service planning
- complaints and whistleblowers
- compliance with the Financial and Prudential Standards
- rights and principles
- compliance with laws and regulations.
Many of these requirements are already included in the CHSP Manual.
You will also need to have a grant agreement with us to deliver services.
We will send you information about your registration categories and related obligations.
Once you are a registered provider, you must meet your requirements.
Find out more about the new model and the registration process and provider requirements.
NATSIFAC obligations
When the new Act starts, NATSIFACP providers will need to meet new requirements, such as the requirement to be registered.
You will also need to have a grant agreement with us to deliver services.
We will provide more information to help you prepare for the new requirements before they start.
Find out more about the new model and the registration process and provider requirements.
Specialist Aged Care Programs
When the new Act starts, the following programs will also be referred to as Specialist Aged Care Programs:
- Commonwealth Home Support Program (CHSP)
- Multi-Purpose Services program (MPSP)
- Transition Care Program (TCP)
- National Aboriginal and Torres Strait Islander Flexible Aged Care Program (NATSIFACP).
Specialist Aged Care Programs are Australian Government-funded programs where there is an agreement or arrangement, such as a grant, in place to deliver aged care services.
These programs provide additional funding and support for older people who meet the program criteria based on a needs assessment.
To deliver services under Specialist Aged Care Programs, providers will need to:
- be registered under the new regulatory model process
- meet some extra requirements, such as having an agreement with government to provide those services.
CHSP will transition to the Support at Home program no earlier than 1 July 2027. It will be a Specialist Aged Care Program in the interim.
Contact us for more information