How we update My Aged Care
We regularly update the My Aged Care system, based on your feedback.
We hold workshops that include:
- assessors
- service providers
- people receiving aged care services, their families and carers
- consumer advocates
- My Aged Care contact centre staff
- Australian Government and state and territory government representatives.
We make sure we involve people from diverse groups, such as:
- First Nations people
- culturally and linguistically diverse people
- LGBTIQA+ people
- people who live in rural and remote areas.
When we update the My Aged Care system, we also update any affected resources and guidance documents.
The most recent versions of all resources are in the My Aged Care resources list, including user guides, fact sheets and manuals.
Recent updates
From 1 November 2025, there will be changes to how an older person can be supported to make their own decisions.
New functionality improves how supporter relationships are registered and managed in My Aged Care. These updates align with the new Act, and are designed to support informed consent, improve transparency, and enhance privacy protections for older people.
Read more about what this change means for aged care providers and assessors.
If you are an older person, read more about what this means for you on the My Aged Care website.
Recent system updates make it easier for older people and supporters to register and manage their preferences for Aboriginal and Torres Strait Islander assessment organisations:
- Older people will now be able to register their preference in the My Aged Care Online account by ticking the preference box.
- System navigators such as Elder Care Support workers, care finders and OPAN advocates will also be able to register the older persons preference in the My Aged Care portal.
Read more on Aboriginal and Torres Strait Islander Aged Care Assessment Organisations.
Read our collection of reports and fact sheets for a summary of changes for the My Aged Care System and Government Providers Management System (GPMS).
Older system update information can be found on the National Library of Australia’s government web archive.