These learning modules will help you better understand the changes introduced in the new Aged Care Act and what they mean for you. You can download a checklist of training opportunities so you can keep track of your learning.
Module 1: Understanding and adapting to the Aged Care Act 2024
This module helps you understand what is changing under the new Aged Care Act and how it will affect the way you deliver safe and quality care.
Duration: This course will take approximately 30 minutes to complete in its entirety.
In this learning module you will learn about:
- what the Aged Care Act 2024 means for you
- understanding ageism in practice
- rights-based, person-centred care
- understanding the Quality Standards and Code of Conduct
- keeping yourself and others safe
- ethical practice and supported decision-making
- understanding and navigating the new service model
- fees, funding and explaining them clearly.
You can access this eLearning module on Alis, the Aged Care Quality and Safety Commission’s online education platform.
Access to Alis is free for Australian Government-funded aged care providers and their employees. Non-funded providers, staff and individuals who access Alis need to pay for a yearly licence.
Module 2: Aligning to changes – implementing the Aged Care Act 2024
This module helps you understand:
- key updates to how services will run
- what good practice looks like
- what needs to be in place by the time the changes take effect.
Duration: This course will take approximately 30 minutes to complete in its entirety.
In this learning module you will learn about:
- putting the rights-based framework into practice
- delivering culturally safe and inclusive care
- using supported decision-making in daily work
- meeting the Quality Standards in practice
- understanding program and service changes
- tools, systems and day-to-day practice
- complaints handling and whistleblower protections.
You can access this eLearning module on Alis, the Aged Care Quality and Safety Commission’s online education platform.
Access to Alis is free for Australian Government-funded aged care providers and their employees. Non-funded providers, staff and individuals who access Alis need to pay for a yearly licence.
Module 3: Embedding best practice in daily care
This module will be published in August 2025.
This module provides you with practical guidance on:
- what the changes mean for your role
- how to confidently follow new routines, processes, and ways of working as part of delivering a safe and high-quality aged care service.
Module 4: Reflecting and adjusting
This module will be published mid-December 2025.
This module will explore challenges and solutions to move beyond the reform changes into sustainable delivery.
Other learning resources
Support at Home
Learning Package 1 – Program Overview
The Program Overview training module introduces Support at Home and explains how it will operate. This includes fundamental concepts and processes that underpin Support at Home.
Learning Package 2 - Delivering Services Modules
This training includes a set of modules, which offer more detailed guidance across four topic areas:
- Module 1: Assessment process and service delivery explores how aged care assessments and provider obligations work. It also provides information on the Support at Home Service List and funding classifications.
- Module 2: Service agreement, care plan and budget planning covers how service agreements, care plans and participant budgets are developed. It also outlines the principles involved in care management and self-management options. Content relating to participant budget and contributions, care management and self-management will also be of interest for operation managers.
- Module 3: Short-term pathways provides detail around the Assistive Technology and Home Modifications (AT-HM) scheme, Restorative Care Pathway and End-of-Life Pathway.
- Module 4: Claiming and payment arrangements explains the claiming process, claiming timeframes, and how claims are processed and resolved.
- Module 5: Care management provides a comprehensive understanding of how care management operates under Support at Home. It covers an introduction to care management, role of the care partner, provider care management account and care management claiming.
- Module 6: Self management covers how self-management operates under Support at Home. This delves into an introduction to self-management, role of provider organisations and care partners in self-management, as well as self-management financials.
Strengthened Quality Standards training
These modules are available through Alis, the Aged Care Quality and Safety Commission’s online learning platform.
- The strengthened Aged Care Quality Standards: This series of introductory learning modules helps aged care workers understand what is expected of them under the strengthened Quality Standards. The 8 interactive modules provide a foundational understanding of the strengthened Standards, supporting workers to deliver rights-based, person-centred care in line with the new Aged Care Act.
- Case study series: These courses use case studies to help providers and workers understand what the strengthened Quality Standards look like in practice. Using a scenario, learners explore the actions they can take to provide care that meets the strengthened Quality Standards. There are modules for both residential and home care settings.
Alis contains learning content about other topics including the Commission’s audit process. Access to Alis is free for Australian Government-funded aged care providers and their employees. Non-funded providers, staff and individuals who access Alis need to pay for a yearly licence.
University of Tasmania (UTAS) Equip aged care learning modules
The Equip aged care learning packages consist of 14 modules designed for carers, personal care workers, nurses, allied health professionals and volunteers working in the aged care sector. To enrol in the free learning packages, visit the University of Tasmania Wicking Dementia Research and Education Centre website.