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9 January 2026 - As a registered provider, you must offer care, services and equipment in the Residential Care Service List. These include accommodation, everyday living services, non-clinical and clinical care. If agreed, you can charge separately for higher level services.

23 December 2025 - You need to notify us of certain changes and keep details up to date. You need to let Services Australia know when a resident enters or leaves your care. You must notify the Aged Care Quality and Safety Commission about changes in circumstances.

3 November 2025 - As a registered provider of residential aged care, you must report each month on your registered nurse (RN) coverage for each approved residential care home.

29 October 2024 - Not everyone benefits from a hearing device. But if you need one, your provider will help you find one that meets your needs and goals. The Hearing Services Program fully subsidises some hearing devices so there is no cost to you, and partially subsidises others, with you paying the gap.

26 November 2025 - A resident can choose to move rooms. There are also times when you can ask a resident to move rooms. You need to discuss this with the resident and update their agreement, and fees if required. A resident may also choose to move to another aged care home.

31 August 2025 - Find out about vaccinations for adolescents years to protect them against serious diseases.

20 October 2025 - Residents who entered care before 1 July 2014 may be required to pay an accommodation bond or charge.

27 October 2025 - Providers need to make claims to the department to receive or reconcile subsidy payments. The process for claiming subsidies is different depending on the service group.

1 July 2025 - We support access to high quality diagnostic imaging services through Medicare. Learn about how we provide subsidies and ensure diagnostic imaging equipment is up to date.

31 October 2025 - Various organisations work together to manage and monitor the Support at Home program. They ensure registered providers meet their legal responsibilities and deliver safe, person-centred services.