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Complaints in aged care
Resources › Videos19 September 2025 - This video explains the complaints process under the new Aged Care Act. It explains how feedback is an important way for providers to understand what is working well in aged care and identify areas that can be improved.
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About the Aged Care Act
Guide to Aged Care Law › Overview26 February 2026 - Find out about the Aged Care Act 2024 and how it puts the rights of older people at the centre of the aged care system.
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Provider requirements and responsibilities for aged care volunteers
Topics › Aged care › Volunteering in aged care3 December 2025 - Learn about the requirements and responsibilities for aged care providers and Volunteer Managers. Find out about training and support available for Volunteer Managers and providers.
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Chronic conditions contacts
Topics › Chronic conditions6 June 2023 - A list of organisations, websites and services that offer support and information about chronic conditions.
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Researchers
Our work › Medical Research Future Fund › MRFF research themes29 June 2024 - This theme aims to support Australian researchers, including to help build their skills and capacity, support their research in priority areas and assist them to develop and bring new research discoveries to the market.
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Personal care worker definition for care minutes
News and media6 June 2025 - We updated the definition for Personal Care Workers (PCW) and Assistance in Nursing (AIN) for the purposes of the care minutes responsibility on 1 January 2025.
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Recommendations for people with chronic conditions
Topics › Physical activity › 24-hour movement guidelines for all Australians23 March 2026 - Being active is essential for good mental and physical health and wellbeing. It reduces the risk of many diseases, including some cancers, and helps maintain a healthy weight. Read about how much activity adults with chronic conditions should aim for each day, and how to include it in your day.
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Allied health contacts
Topics › Allied health care6 June 2023 - A list of organisations, websites and contacts for allied health professionals.
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Hearing Services Program provider notice – Qualified practitioners
News and media11 June 2025 - Providers must ensure that only qualified practitioners (QPs) deliver/supervise services to program clients. Providers must keep QP information in the Hearing Services Online portal (portal) up-to-date.
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People with disability
Our work › National Cervical Screening Program – Healthcare provider toolkit › Working with patients who face specific barriers10 March 2026 - Find information and resources on how to engage patients with disability in cervical screening.