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2023 Residents’ Experience Surveys
Resources › Webinars10 June 2025 - All residential aged care providers are encouraged to participate in the 2023 Residents’ Experience Surveys which will contribute 33% to their overall Star Rating score. This webinar will provide information about what has changed in the program since 2022 and how the surveys will be conducted.
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Aboriginal and Torres Strait Islander health news
Topics › Aboriginal and Torres Strait Islander health30 May 2025 - Read our latest news items related to Aboriginal and Torres Strait Islander health.
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National Immunisation Program (NIP) Meningococcal ACWY changes from 1 July 2024
News and media18 June 2025 - MenQuadfi® will be funded through the NIP for adolescents aged 14 to 19 years.
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Shield yourself from shingles – Resources collection
Shield yourself from shingles › Resources5 August 2025 - This collection contains a fact sheet, brochures, posters, videos and a health professionals' kit about shingles vaccinations for eligible people aged 65 and over. We have separate resources for Aboriginal and Torres Strait Islander people aged 50 and over.
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Aged care volunteer stories – Robyn
Topics › Aged care › Volunteering in aged care › Volunteer stories28 August 2025 - Robyn has been lighting up aged care homes for over 20 years blending creativity and canine companionship to bring joy, connection, and comfort to older Australians—proving that support comes in many forms.
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Maternal RSV case study – Linh
Maternal vaccinations › Resources6 July 2026 - A fictional case study on Linh, who is pregnant and looking to give her baby the best start to life by getting the maternal RSV vaccination to protect her baby from birth.
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Maternal RSV case study – Mei-Ling
Maternal vaccinations › Resources6 July 2026 - A fictional case study on Mei-Ling, who is pregnant and her choice to get the maternal RSV vaccination to protect her baby from birth after researching RSV and maternal vaccinations.
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Aged care volunteer stories – Kevin
Topics › Aged care › Volunteering in aged care › Volunteer stories8 August 2025 - Kevin is passionate about engaging male volunteers to create a positive environment for the social connection and wellbeing of older men in aged care.
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Mandatory reporting changes to the Australian Immunisation Register (AIR) from 1 March 2024
News and media18 June 2025 - Legislative changes require vaccination providers to report additional details to the AIR.
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Reporting incorrect billing, claiming, or suspected fraud
Topics › Medicare › Medicare compliance23 September 2025 - We protect the integrity of health programs by making sure that correct payments are made for the right services. If you think a doctor or pharmacist has charged you, or claimed for, a service or product you didn’t receive, let us know here.