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National Cervical Screening Program – Understanding the National Cervical Screening Program Management Pathway
Resources › Publications12 September 2025 - Learn about the clinical pathway that supports the National Cervical Screening Program and the guidelines for pathology testing of cervical and vaginal samples.
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New Aged Care Act start update – Frequently asked questions
Resources › Publications12 August 2025 - This document contains frequently asked questions (FAQs) about the deferred start date for the new Aged Care Act and the new Support at Home program.
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Remote and Aboriginal and Torres Strait Islander Aged Care SDAP Application Form
Resources › Publications17 February 2026 - The Remote and Aboriginal and Torres Strait Islander Aged Care Service Development Assistance Panel (SDAP) provides professional support to aged care providers who are located in remote areas or provide care to Aboriginal and Torres Strait Islander peoples. Use this form to apply for support.
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Managing volunteers in aged care – Guidance handbook for volunteer managers
Resources › Publications31 October 2025 - This handbook provides guidance for aged care volunteer managers for volunteer engagement and management processes including recruitment, onboarding, retention, administration and further training and information. Aged care providers can also use this resource to support their volunteer managers.
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ATAGI 111th meeting bulletin – 19 March 2025
Resources › Publications8 May 2025 - This document provides an overview of the discussion from the 111th Meeting of the Australian Technical Advisory Group on Immunisation (ATAGI).
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Quarterly Financial Reporting resources
Our work › Government Provider Management System (GPMS) › Government Provider Management System resources3 November 2025 - A list of quarterly financial reporting resources for the Government Provider Management System (GPMS).
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Volunteer visitor stories – Julia and Joan
Resources › Videos26 September 2023 - Julia has visited Joan in her home as a volunteer every fortnight for the past 6 years. They open up about the importance of visiting LGBTQIA+ older people who may be isolated from their family or community.
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Recommendation 11.6 – Enshrining key provisions of OPCAT in legislation
Disability Royal Commission Progress Report 2025 › Volume 11 – Independent oversight and complaint mechanisms27 November 2025 - Read progress on recommendation 11.6 of the Disability Royal Commission.
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A new chapter for aged care from 1 November 2025 – Webinar presentation
Resources › Publications23 October 2025 - This presentation supports the aged care providers to manage the transition to the new Aged Care Act, Support at Home program, new regulatory model and strengthened Aged Care Quality Standards.
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Quality improvement in residential aged care - slides
Resources › Publications2 November 2023 - In this webinar we’ll be sharing some practical Star Ratings and QI Program examples and advice to support residential aged care providers to improve quality and achieve better outcomes for residents.