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Charging for consultations about COVID-19 vaccination
Our work › COVID-19 vaccines › Advice for COVID-19 vaccine providers and administrators18 June 2025 - Vaccines are free for everyone in Australia regardless of Medicare or visa status. Find out what COVID-19 vaccination-related services you can charge for.
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Hospital cover and product tiers
Topics › Private health insurance › What private health insurance covers15 June 2025 - Hospital cover helps with the costs of treatment as a private patient in hospital. If you have private hospital cover, you can choose to be treated as a private patient in a public hospital, private hospital or day hospital facility.
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Higher everyday living and accommodation funding reform – Webinar
Resources › Webinars15 April 2025 - This webinar was for aged care providers, older people, families and carers. It covered key reforms under the Aged Care Act 2024, focusing on the new Higher Everyday Living Fee and changes to residential aged care accommodation funding.
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Home Care Agreements for Home Care Packages
Our work › Home Care Packages Program › Care management for Home Care Packages4 June 2025 - You must enter into a written Home Care Agreement with a care recipient before you can start providing services to them. Find out how to prepare an agreement and what to include.
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Home Care Packages Program resources
Our work › Home Care Packages Program4 June 2025 - A list of resources – including guides, fact sheets and other publications – for home care providers.
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What private health insurance covers
Topics › Private health insurance29 November 2022 - Private health insurance provides cover for health care not covered by Medicare such as physiotherapy and glasses. Depending on the policy you take out, it might let you have treatment in hospital as a private patient.
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Digital Transformation Tech Talk – 9 October 2024
Resources › Webinars10 June 2025 - This Tech Talk brought you the latest updates from our digital transformation program. Attendees heard about our digital transformation work with updates on aged care reform including Support at Home, as well as an update from the Business to Government (B2G) project.
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Setting prices for Home Care Packages
Our work › Home Care Packages Program › Pricing for Home Care Packages4 June 2025 - Approved providers must set prices for Home Care Package services in line with aged care legislation and consumer law. Find out how to set prices, what you can’t do, and what happens if your prices differ from what you have published.
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Hardship supplement for aged care
Topics › Aged care › Providing aged care services › Funding for aged care service providers4 June 2025 - Aged care recipients can apply for this supplement if they are in financial hardship. If approved, the Australian Government will pay for some or all of their aged care fees and charges. This supplement is paid to the aged care provider on behalf of the recipient.
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Charging for Home Care Package services
Our work › Home Care Packages Program › Pricing for Home Care Packages4 June 2025 - As an approved provider, you must charge fair prices, be clear about costs, and ensure your care recipients understand and agree to the charges. Find out how to meet these requirements when charging for services.