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Medical receptionist sentenced to jail for more than $253k of Medicare fraud
News and media27 January 2023 - A medical receptionist from south-eastern Queensland has been convicted after fraudulently claiming more than $253,000 in Medicare payments.
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Translating and Interpreting Service (TIS National) for aged care service providers and older people in aged care
Our work22 July 2025 - The Australian Government funds aged care providers’ access to interpreting services through TIS National. Providers can use TIS National to help people from culturally and linguistically diverse backgrounds access and navigate the aged care system. It is available all year round at no cost to them.
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Waiting periods and exemptions
Topics › Private health insurance › What private health insurance covers25 April 2023 - If you take out private health insurance or increase your cover, you may have to wait for a while before you can claim costs. Waiting periods can vary for different services.
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Residential aged care financial reporting and care minutes funding update – Webinar
Resources › Webinars10 June 2025 - This webinar was for residential aged care providers about upcoming changes to care minutes funding and financial reporting.
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Before starting work
Our work › DoctorConnect › How to practise medicine in Australia5 November 2023 - See what international medical graduates need to do to be prepared to work as a doctor in Australia. Learn about Australia’s health care system and how to register for government services.
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Responsibilities of Short-Term Restorative Care (STRC) providers
Our work › Short-Term Restorative Care (STRC) Programme4 June 2025 - STRC providers have certain responsibilities, including meeting quality standards, providing appropriate care and notifying us of any changes to services.
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Commonwealth Home Support Programme 2025–27 extension and reforms update – Webinar
Resources › Webinars10 June 2025 - This webinar is for CHSP providers. It covered the 2025–27 extension and changes under the new Aged Care Act.
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Get the Facts: Supporting cervical screening in your community webinar
Resources › Webinars25 June 2025 - This webinar was designed to provide education on self-collection in cervical screening and ways to support First Nations community members with this option.
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Delivering services under the Short-Term Restorative Care (STRC) Programme
Our work › Short-Term Restorative Care (STRC) Programme4 June 2025 - STRC providers deliver various services tailored to individual needs, to enable clients to improve or maintain function and independence.
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Support at Home program questions and answers session – In-home aged care providers
Resources › Webinars10 June 2025 - This targeted questions and answers session provided an opportunity to ask us questions about the Support at Home program and transition.