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Volunteer visitor stories – Anne and Marlene
Resources › Videos15 January 2026 - Anne visits Marlene each week as an aged care volunteer visitor. Sharing and learning about each other’s different cultures and backgrounds has enriched their lives.
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Can AI personalise mental health treatments for university students?
News and media18 October 2023 - University students can feel severe psychological distress before their exams. The Vibe Up trial uses artificial intelligence (AI) to find out if digital mental health therapies can help, and which therapies work best for each student.
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Australians can ‘Ask 1800MEDICARE’ as new campaign promotes free 24/7 expert health advice
News and media1 June 2026 - The Australian Government has launched a new campaign to raise awareness of 1800MEDICARE, a free, 24/7 phone service, website and mobile app offering expert health advice from a registered nurse for non-emergencies.
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New report centres voices of older Aboriginal and Torres Strait Islander People
News and media28 January 2026 - Interim First Nations Aged Care Commissioner Andrea Kelly has released a report to Government, recommending a series of critical reforms to improve aged care for older Aboriginal and Torres Strait Islander people.
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New Aged Care Act and Support at Home program update
Resources › Webinars10 June 2025 - This webinar, held on 14 December 2023, provided updates on: the development of the new Aged Care Act, a new model for regulating aged care, the strengthened Aged Care Quality Standards, and in-home aged care reforms, including the new Support at Home program. It also included a live Q&A session.
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New Aged Care Act – Q&A session
Resources › Videos7 March 2024 - This webinar recording is a Q&A session about the draft new Aged Care Act, which was available for consultation from 14 December 2023 to 8 March 2024. The panel answered questions from the audience.
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Restrictive practices in aged care – a last resort
Topics › Aged care › Providing aged care services › Training and guidance for aged care providers3 August 2026 - The Australian Government is committed to eliminating the inappropriate use of restrictive practices in aged care. Restrictive practices must only be used as a last resort to prevent harm to the older person or others.
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In-home aged care update – Webinar
Resources › Videos10 June 2025 - This webinar gave in-home aged care providers an update on the Single Assessment System, the Support at Home program’s Assistive Technology and Home Modifications (AT-HM) Scheme, and the actions providers need to take to be ready for the Support at Home program ahead of 1 July 2025.
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2023 Residents’ Experience Surveys
Resources › Videos21 March 2023 - All residential aged care providers are encouraged to participate in the 2023 Residents’ Experience Surveys which will contribute 33% to their overall Star Rating score. This webinar provided information about what has changed in the program since 2022 and how the surveys will be conducted.
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Round 4 – Flexible Approach to Training in Expanded Settings (FATES)
Our work › Flexible Approach to Training in Expanded Settings (FATES) › Projects funded through FATES2 July 2025 - See the projects funded through round 4 of the FATES program.