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Working in aged care
Resources › Videos19 September 2025 - The new Aged Care Act starts from 1 November 2025. This video explains the 5 important changes that you should be aware of under the new Act if you work in aged care.
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Before providing residential aged care services
Our work › Residential aged care23 December 2025 - Before you can provide government-funded residential aged care, you must take several steps. These include applying to be a registered provider, telling us about your services, publishing the details of your service and understanding your responsibilities.
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Continence Aids Payment Scheme (CAPS) team
Contacts30 October 2023 - Call the CAPS team to report a change in your circumstances or if you have questions about CAPS payments. The CAPS team is part of Services Australia and operates from 8.30am to 5pm (AEST) Monday to Friday.
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Aged Care Volunteer Visitor Scheme (ACVVS) stories
Our work › Aged Care Volunteer Visitors Scheme (ACVVS)16 October 2025 - Hear from participants in the Aged Care Volunteer Visitor Scheme (ACVVS).
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Privacy Impact Assessment Register
Using our websites › Website privacy policy20 November 2025 - The Privacy Impact Assessment Register records details of Privacy Impact Assessments (PIAs) conducted by the Department of Health, Disability and Ageing since 1 July 2018.
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Aged care volunteer stories – Wilma
Topics › Aged care › Volunteering in aged care › Volunteer stories6 June 2024 - Aged care volunteer Wilma has been volunteering since 2021. She opens up about why she decided to volunteer and why she likes supporting residents at Kalyra Woodcroft.
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Find a Hearing Services Program provider
Our work › Hearing Services Program › Accessing the Hearing Services Program31 July 2023 - The Hearing Services Program has more than 300 providers in nearly 3,000 locations across Australia. Not all hearing providers are registered with the program. Our directory can help you find your nearest program provider.
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Strengthening Medicare with more bulk billing resources
Resources › Collections16 March 2026 - This collection contains the Strengthening Medicare with more bulk billing resources and resources related to the Bulk Billing Practice Incentive Program (BBPIP). Find signage requirements, FAQs, fact sheets, BBPIP MBS eligible services, videos and more.
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Fee and accommodation arrangements for residential aged care
Our work › Residential aged care › Charging for residential aged care22 February 2026 - Different fee and accommodation arrangements can apply to residents in your care. These arrangements determine which fees and accommodation costs you can charge.
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Supporting rural health and medical research
News and media4 October 2024 - Learn how the Medical Research Future Fund (MRFF) supports research that improves the diagnosis, treatment and care of people in regional, rural and remote communities.