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19 June 2025 - This template steps out guidance on how to incrementally review, plan and deploy improvements within your organisation. Continuous improvement is cyclical and changes should be continuously reviewed and evaluated to ensure they are fit-for-purpose and will meet your organisational needs.

5 June 2025 - You can apply online to become a Hearing Services Program provider and claim for the services and devices you provide under the program. If approved, you must then abide by the program legislation and terms of your contract.

20 May 2025 - Find out what kinds of suspected health and aged care fraud should be reported and how to report it. Learn how we protect your privacy and investigate reported fraud.

4 June 2025 - Government-subsidised residential aged care providers can offer certain types of services. These include accommodation, hotel-type services, and care and support. There are also certain services you cannot provide.

18 December 2024 - Smoking causes heart disease and heart attacks. Learn more about smoking and the impact on your heart.

1 July 2025 - This fact sheet provides an overview and answers frequently asked questions about changes to Home Care Package administration and management charges, implemented 1 January 2023.

22 November 2024 - This targeted questions and answers session provided an opportunity to ask us questions about the Support at Home program and transition.

4 March 2024 - Learn about the laws, regulations and agreements that govern emergency health management in Australia and our emergency management plans.

10 June 2025 - In developing person-centred goals for clients, there is no one-size-fits all but there are certain guiding principles that can help you develop individual goals for your clients. The SMARTA approach is demonstrated with examples for each element, including a goal-setting checklist.

19 June 2025 - This webinar was for Commonwealth Home Support Programme providers. It included information about changes to the CHSP from 1 July 2025.