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New Aged Care Act and Support at Home program update
Resources › Webinars10 June 2025 - This webinar, held on 14 December 2023, provided updates on: the development of the new Aged Care Act, a new model for regulating aged care, the strengthened Aged Care Quality Standards, and in-home aged care reforms, including the new Support at Home program. It also included a live Q&A session.
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Funding for Support at Home care management
Our work › Support at Home program › Funding for Support at Home6 November 2025 - Care management is funded differently from direct services. For ongoing services, 10% is deducted from each participant’s quarterly budget to fund care management activities. For the Restorative Care Pathway and End-of-Life Pathway, care management is claimed against a participant’s budget.
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The Australian National Aged Care Classification (AN-ACC) funding guide
Resources › Publications31 October 2025 - This guide provides information for registered providers of approved residential care homes on the AN-ACC funding model. It sets out how to receive AN-ACC subsidies, including relevant compliance requirements that may apply.
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Individual contributions from older people
Guide to Aged Care Law › Chapter 4 – Funding aged care services27 October 2025 - Older people help pay towards the cost of their aged care services. The amount depends on the service they are receiving and how much they can afford to pay.
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Recoverable amounts
Guide to Aged Care Law › Chapter 6 – Regulatory mechanisms14 October 2025 - This section explains how the department recovers money owed under the Aged Care Act, including repayment agreements, legal action, and deductions. It outlines when debts may be written off or waived.
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Assurance over Self-Reported Care Minute Data
Our work › Care minutes and 24/7 registered nurses in residential aged care › Care minutes in residential aged care4 December 2025 - 24/7 Registered Nurse (RN) and Care Minutes Assurance Activities checks the accuracy of care minutes and 24/7 registered nurse (RN) information that you report to us in your QFR and 24/7 RN reporting. The outcome of this process may affect your service’s Star Rating and RN supplement.
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Residential aged care financial reporting and care minutes funding update – 1 May 2025
Resources › Webinars23 October 2025 - This webinar was for residential aged care providers about upcoming changes to care minutes funding and financial reporting.
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Changing Support at Home providers
Our work › Support at Home program › Managing Support at Home services31 October 2025 - A participant can change their provider for any reason. Find out what the participant, the current provider and the new provider must do to ensure this happens as smoothly as possible.
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New aged care regulatory model: how it will work – Webinar
Resources › Webinars10 June 2025 - This webinar gave providers and workers an overview of the new aged care regulatory model, the new registration process and categories.
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Higher everyday living and accommodation funding reform – Webinar
Resources › Webinars26 June 2025 - This webinar was for aged care providers, older people, families and carers. It covered key reforms under the Aged Care Act 2024, focusing on the new Higher Everyday Living Fee and changes to residential aged care accommodation funding.