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Recoverable amounts
Guide to Aged Care Law › Chapter 6 – Regulatory mechanisms14 October 2025 - This section explains how the department recovers money owed under the Aged Care Act, including repayment agreements, legal action, and deductions. It outlines when debts may be written off or waived.
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Residential aged care financial reporting and care minutes funding update – 1 May 2025
Resources › Webinars23 October 2025 - This webinar was for residential aged care providers about upcoming changes to care minutes funding and financial reporting.
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Funding for Support at Home care management
Our work › Support at Home program › Funding for Support at Home6 November 2025 - Care management is funded differently from direct services. For ongoing services, 10% is deducted from each participant’s quarterly budget to fund care management activities. For the Restorative Care Pathway and End-of-Life Pathway, care management is claimed against a participant’s budget.
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Food and Nutrition Report 2021–2022
Resources › Publications19 December 2023 - The Food and Nutrition Report 2021–2022 details reporting outcomes and trend analysis from the 2021 Basic Daily Fee (BDF) Supplement in Residential Aged Care. This report is the second and final report of the series using the BDF and captures reporting outcomes across the full 2021–22 financial year
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Multi-Purpose Service Program Funding Model Review
Our work › The Multi-Purpose Service Program27 November 2025 - This review will assess current funding arrangements of the Multi-Purpose Service Program (MPSP) and explore the cost of service delivery in rural and remote locations.
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Changing Support at Home providers
Our work › Support at Home program › Managing Support at Home services31 October 2025 - A participant can change their provider for any reason. Find out what the participant, the current provider and the new provider must do to ensure this happens as smoothly as possible.
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Higher everyday living and accommodation funding reform – Webinar
Resources › Webinars26 June 2025 - This webinar was for aged care providers, older people, families and carers. It covered key reforms under the Aged Care Act 2024, focusing on the new Higher Everyday Living Fee and changes to residential aged care accommodation funding.
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New aged care regulatory model: how it will work – Webinar
Resources › Webinars10 June 2025 - This webinar gave providers and workers an overview of the new aged care regulatory model, the new registration process and categories.
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New aged care regulatory model – Questions and answers – Webinar
Resources › Webinars11 June 2025 - The new aged care regulatory model comes into effect with the new Aged Care Act from 1 November 2025. This webinar was an opportunity for providers to engage directly with the department to understand how the new regulatory model works , via a Q&A session with the panel.
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System Governor assurance
Guide to Aged Care Law › Chapter 6 – Regulatory mechanisms14 October 2025 - This section explains how the department uses assurance activities to check how aged care services are delivered and managed. Assurance activities can lead to recommendations, reports, or further regulatory action.