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Residential aged care fees contact
Contacts6 June 2025 - Email us if your enquiry concerns the rules and regulations of fees and accommodation costs for residential aged care. Emails unrelated to this topic will not receive a response.
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Delivering services under the Commonwealth Home Support Programme (CHSP)
Our work › Commonwealth Home Support Programme (CHSP)4 June 2025 - The CHSP funds service providers to deliver entry-level services to help older people stay at home. These include domestic help, allied health services, transport, home maintenance, nursing and more. Find out what services you can and cannot provide under the CHSP.
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Non-compliance debts and penalties
Topics › Medicare › Medicare compliance17 June 2025 - You must repay any incorrect payments made to you under Medicare. You might also have to pay additional penalties. How you work with us can decrease or increase any penalty amount.
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Reporting for Home Care Packages
Our work › Home Care Packages Program › Responsibilities of Home Care Package providers4 June 2025 - As an approved provider of Home Care Packages, you must keep various records, including on care recipients, incidents, staff and volunteers. You must also regularly review your prices, and report financial information and serious incidents.
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Program assurance of the Home Care Packages Program
Our work › Home Care Packages Program › Responsibilities of Home Care Package providers4 June 2025 - Program assurance reviews help confirm value for money for older people in Australia receiving Home Care Packages.
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Payments for the Midwife Professional Indemnity Run-Off Cover Scheme (MPIROCS)
Our work › Midwife Professional Indemnity Run-Off Cover Scheme (MPIROCS)24 June 2025 - Midwives pay a levy as part of their indemnity insurance premiums when they are working, to help fund the MPIROCS. Insurers cannot charge a fee for providing MPIROCS cover when the midwives have stopped working.
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Specialist Dementia Care Program (SDCP)
Our work16 June 2025 - The SDCP funds specialist dementia care units in residential aged care homes. The units provide specialised care to people with very severe behavioural and psychological symptoms of dementia. They aim to reduce or stabilise symptoms so that people can transition into less intensive care settings.
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Refunding lump sums in residential aged care
Our work › Residential aged care › Charging for residential aged care4 June 2025 - You must refund a resident’s accommodation lump sum balance when they permanently leave your care. You may have to pay interest until you pay the refund.
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Applying for the Premium Support Scheme (PSS)
Our work › Premium Support Scheme (PSS)6 June 2025 - Find out how to apply for a subsidy under the PSS, how the subsidy amount is worked out, and how the subsidy is paid.
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Transition Care Programme
Our work6 June 2025 - The Transition Care Programme helps older people recover after a hospital stay by providing short-term care for up to 12 weeks. Read about the program, care provided, and why it’s important.