News and media

This survey is open to Hearing Services Program clients who have received a personal invitation and code for the survey.

The Hearing Services Program is noticing an increase in occurrences where a service provider has not revoked an employee’s access to the hearing service portal upon leaving, which can lead to potential problems.

The Schedule of Service Items and Fees 2025–26 is available. There are new updates to evidence and service requirements.

From 22 April 2025 Revalidated Service Requests must include supporting evidence, and will expire 3 months after submission.

Updated forms for the Hearing Services Program are now available. Providers must use the updated forms from 1 July 2025.

You must complete the SAT as a requirement under your contract. Completed SATs are due by 30 November 2024.

Notification of changes made by the Hearing Services Program (Voucher) Amendment (Administrative Review Tribunal and Other Matters) Instrument 2024.

Providers to note recent program updates to align with the merger of ACAud and HAASA.

The Hearing Service Program publicly consulted on draft proposals to simplify and improve program service items and program standards. The results and themes are summarised here.

The Schedule of Service Items and Fees 2024–25 is available. There are new updates to evidence and service requirements.

One in ten newborns need help to start breathing at birth. Australian company ResusRight is developing a world-first portable resuscitation monitor. The Nemo monitor shows paramedics and birth attendants how much air to give the baby, helping to avoid injury or death.

We've added a new fact sheet for Hearing Services Program providers that addresses questions we've received about service delivery.

Cancer specialist Associate Professor Craig Underhill is leading an ambitious program to improve cancer outcomes in regional Victoria by 2025. He is giving patients access to new treatments by increasing their access to clinical trials.

Augmented reality glasses combine machine vision and AI to add digital information to what we see. Entrepreneur Robert Yearsley is adapting this technology to help people who are blind or vision impaired navigate by spatial sound.

Providers must ensure that only qualified practitioners (QPs) deliver/supervise services to program clients. Providers must keep QP information in the Hearing Services Online portal (portal) up-to-date.

Australian youth are among the healthiest in the world, but First Nations youth continue to be left behind. To help close this gap, researchers are developing a wellbeing measure specifically for First Nations youth.

Women living in rural and regional areas have more unplanned pregnancies and less access to contraception and medical abortion. Professor Danielle Mazza AM is trialling a nurse-led model of care to address this need.

Survivors of brain injuries caused by stroke and other serious events can lose function in their arms and hands. An Australian company is creating a virtual reality therapy system to help survivors regain the use of these limbs.

University students can feel severe psychological distress before their exams. The Vibe Up trial uses artificial intelligence (AI) to find out if digital mental health therapies can help, and which therapies work best for each student.

Telehealth was an emergency response to the COVID-19 pandemic, allowing patients to consult with GPs by telephone or video under lockdown. Post-pandemic, telehealth is here to stay. Professors Rosemary Korda and Christine Phillips are finding out how using telehealth affects primary healthcare.

Doctors could soon use the smart Atmo Gas Capsule to diagnose and treat bowel syndromes, replacing invasive or hard to interpret methods. The Australian company Atmo Biosciences is developing and marketing this new device.

Associate Professor Xiaowei Wang wants to stop heart disease. To reach this goal, Xiaowei is developing mRNA therapies. She uses nanoparticles in nasal spray and with ultrasound to target these therapies to disease sites in the body.

Elder abuse causes declining physical and mental health in older people. But older people are often too ashamed to report it. Professor Bianca Brijnath is trialling a new model of care to help older people report abuse and improve their health.

The Schedule of Service Items and Fees 2023–24 is available. The schedule has an updated format and new and updated information on several topics.

COVID-19 can be fatal for patients with heart disease. Even patients without heart disease can suffer damage to their heart. Bioengineer Professor James Hudson has found a drug which could protect our hearts from this damage.