What is PICAC?

PICAC organisations support:

  • aged care providers to deliver culturally appropriate care
  • older CALD people and their families to make informed decisions about their aged care

If you’re an older person and need help from a PICAC organisation, go to support for people from CALD backgrounds on the My Aged Care website.

Why is PICAC important?

As the population ages, it’s important that aged care service providers meet the needs of all older people. This includes people from CALD backgrounds.

In 2016:

  • over a third of people aged 65 years and over were born overseas
  • nearly 20% of older Australians spoke a language other than English at home

PICAC aims to make sure service providers have the skills and knowledge they need to meet CALD needs.

Read the 2018 evaluation report to find out how PICAC has performed against this aim.

What services does PICAC provide?

There is a PICAC organisation for each state and territory.

As an aged care service provider, you can access a range of activities including:

  • training
  • information sessions
  • workshops

You can also access PICAC resources on the Centre for Cultural Diversity in Ageing website.

How do you get support from PICAC?

We fund 7 organisations to provide PICAC services in each state and territory (one for both NSW and ACT).

Contact the PICAC organisation in your state or territory to find out how they can support you.


Ageing and diversity contact

Email us if you have questions about diversity in ageing, Partners in Culturally Appropriate Care (PICAC) or the Aged Care Diversity Framework.

ageing.and.diversity [at] health.gov.au

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Last updated: 
22 January 2020