(option 5 until 31 October 2025, option 4 from 1 November 2025)
Organisation:
My Aged Care
Telephone:
Date last updated:
Australian Government Department of Health, Disability and Ageing
My Aged Care service provider and assessor helpline
This helpline provides technical support to government-funded aged care service providers, assessors and hospital staff using our reporting systems and portals. Call the My Aged Care service provider and assessor helpline on 1800 836 799 from 8 am to 8 pm Monday to Friday or 10 am to 2 pm Saturday.