Product and packaging requirements

Tobacco complaints form

Use this form to report a potential breach of the Public Health (Tobacco and Other Products) Act 2023.

Your details

Enter either your street address or website.

Complaint details

Nature of potential breach (mandatory)

Click in the box to select the type of breach your complaint is about. You can select more than one.

Enter the name of the business your complaint is about. If unsure, please enter 'Unknown'.

Enter the website URL of the business your complaint is about.

Enter the street address of the business your complaint is about.

Enter the name of the suburb or town of the business.

Type of tobacco product (if any)

Click in the box to select a type of tobacco product. You can select more than one option.

Enter the date of the potential breach.

Please provide a brief account of the potential breach.

Upload any relevant documents or images, such as receipts, invoices, photographs.

Please email larger files, including videos, to tobacco compliance.


Maximum 5 files.
2 MB limit.
Allowed types: gif, jpg, jpeg, png, pdf, doc, docx.
8 MB limit per form.

Other ways to report a potential breach

Tobacco complaints contact

Contact us if you have questions or complaints about tobacco advertising and sponsorship prohibition, or the requirements for packaging cigarettes and other tobacco products.
tobaccocompliance@health.gov.au

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