My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Accessing the Multi-Purpose Service Program (MPSP) – Consumer fact sheet
If you are an older person living in a rural or remote part of Australia, you may be able to access services through the Multi-Purpose Service Program (MPSP).
Leaving the Multi-Purpose Service Program (MPSP) – Consumer fact sheet
If you decide to leave the Multi-Purpose Service Program (MPSP) and access other aged care services, you might need to wait for services to become available and could pay higher fees.
Fees and charges under the MPSP – Consumer fact sheet
If you are an older person accessing aged care services under the Multi-Purpose Service Program (MPSP), you may be asked to contribute to the costs and pay some fees.
Government Provider Management System (GPMS) – User guide – 24/7 registered nurse reporting
This user guide explains how registered nurses can access, complete, and submit 24/7 registered nurse reports via GPMS from November 2025, including reporting requirements, eligibility for supplements, and support resources for residential aged care providers.
Registered supporters in aged care brochure
This brochure provides information on the registered supporter role, under the new Aged Care Act, and is aimed at older people and those who support them.
My Aged Care – Application for Emergency Residential Care or Residential Respite Care Form
This form is for approved providers who want to apply for residential care or residential respite care.
Guidance material for older people, their families and communities – Aboriginal and Torres Strait Islander aged care assessment organisations
Guidance for older people, their families and communities on the rollout of Aboriginal and Torres Strait Islander assessment organisations, covering culturally safe assessments, preference recording, referral, feedback, support, and FAQs.
Schedule of Subsidies and Supplements for Support at Home
The schedule lists the daily rates of subsidies and supplements for the Support at Home program from 1 November 2025.
QI Reporting via GPMS – Additional guidance
An FAQ style document that provides additional guidance to registered providers to assist with reporting QI Program data via the new GPMS – QI application.
Star Ratings for residential aged care brochure
This brochure presents an overview of how Star Ratings for residential aged care works.
Fact sheet for older people and their families
This fact sheet is for Australian Government-funded residential aged care. It covers the definition for each quality indicator and describes how the QI Program is relevant to them.
COVID-19 outbreaks in Australian residential aged care homes – 31 October 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Hardship assistance for aged care – Fact sheet
This fact sheet provides information about accessing assistance to pay for aged care fees.
Support at Home program – participant contributions
This fact sheet provides an overview of participant contributions under Support at Home. This includes an explanation of contribution rates, the lifetime cap, the ‘no worse off principle’, and financial hardship support.
Quarterly Financial Snapshot of the aged care sector – Quarter 4 2024-25 –1 April-to-30 June-2025
This snapshot provides analysis of the financial performance of the Australian aged care sector for quarter 4 of 2024-25 (1 April to 30 June 2025).
Training checklist – older people, their families and carers
Older people, their families and carers can download this checklist of training opportunities to keep track of their learning on the new Aged Care Act.
Proposed minimum training for volunteers in aged care – Consultation summary report – 2025
Our consultation on proposed minimum training for aged care volunteers found strong support for flexible, inclusive training. Key recommendations include accessible formats, co-design, portable certification, minimal burden, and empowering language.
Tip sheet for aged care workers: Questions to ask for culturally safe, trauma-aware care
Aged care workers can use this tip sheet to ask questions and understand an older person's cultural preference.
Quick reference guide for aged care providers: Working with registered supporters
Aged care providers can use this guide to step through the process of working with registered supporters.
Discussion card for aged care workers: What rights-based care looks
Aged care workers can use this discussion card to explain to older people, their families and carers about what rights-based care looks like.
Reflection sheet for aged care providers - What matters to me in care
Aged care providers can use this reflection tool when talking to older people, their families and carers about their care preference.
Everyday practice checklist on cultural safety for aged care providers
Aged care providers can use this checklist to deliver culturally safe, respectful and inclusive care.
Cultural safety reflection tool for aged care providers
Aged care providers can use this tool for ongoing self-reflection on how personal values, culture and assumptions influence interactions with older people.
Tip sheet for aged care providers: Checking for alignment between the Statement of Rights and the living experience of older people
Aged care providers can use this tip sheet to help align the Statement of Rights and the living experiences of older people.
Cultural safety self-reflection tool for aged care workers
Aged care workers can use this tool for ongoing self-reflection on how personal values, culture and assumptions influence interactions with older people.
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