My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Star Ratings Provider Manual
The Star Ratings Provider Manual contains detailed information about Star Ratings design, calculation and reporting requirements.
Aged Care Transition Taskforce – Summary of twelfth meeting – 24 September 2025
A summary of the Aged Care Transition Taskforce meeting held on 24 September 2025.
Improving access to aged care assessments FAQs September 2025
We’re transferring some referrals for aged care assessment to assessment organisations with capacity to take on additional assessments at this time. Find our more in our frequently asked questions.
Electronic National Residential Medication Charts (eNRMC) – Prescriber fact sheet
This document provides information for prescribers about the rollout of electronic prescribing conformant eNRMC systems in residential aged care, including the various types of eNRMC systems they may encounter during the transition phase.
Schedule of contributions for Support at Home services
This schedule applies to people receiving care through the Support at Home program from 1 November 2025.
Electronic National Residential Medication Charts (eNRMC) – Pharmacist fact sheet
The Department of Health, Disability and Ageing and the Australian Digital Health Agency are working with eNRMC software vendors to ensure electronic prescribing enabled eNRMC systems are available by 1 October 2025.
Support at Home – Frequently asked questions for older people
This document answers some frequently asked questions from older people, families and carers about the Support at Home program following the webinar on 14 August 2025.
Electronic National Residential Medication Charts (eNRMC) – Conformance status tracker
The Department of Health, Disability and Ageing and the Australian Digital Health Agency (Agency) are working with eNRMC software vendors to ensure conformant eNRMC systems with electronic prescribing capability are available during October 2025.
Registered nurse coverage in residential aged care dashboard
This dashboard provides users with high level information on 24/7 registered nurse coverage in residential aged care.
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Changes in financial reporting from 1 November 2025 – Video
This is a recording of the Changes in financial reporting from 1 November 2025 webinar held on 23 September 2025.
24/7 registered nurses in aged care homes
This fact sheet helps older persons, their families and carers understand the 24/7 registered nurse responsibility for residential aged care.
Care minutes in aged care homes
This fact sheet helps older persons, their families and carers understand the care minutes requirement for residential aged care.
Letter to older people about the Support at Home program – part-pensioner approved before 12 September 2024
A copy of the letter sent to older people who are part-pensioners and approved for a Home Care Package before 12 September 2024. The letter provides more information about the estimated financial contribution to aged care.
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Aged Care Provider Requirements Search tool – Video
This is a recording of the Aged Care Provider Requirements Search tool webinar held on 16 September 2025.
New Aged Care Act – Sector Change Plan
This Sector Change Plan outlines the communication, engagement, guidance and training activities that our department, the Aged Care Quality and Safety Commission, and Services Australia will deliver to support older people and the sector to transition to the new Act.
Review of the remoteness classification system for aged care – Consultation summary report
This report provides information on key insights and themes from the consultation phase of the department’s review of the remoteness classification system known as the Modified Monash Model (MMM).
Letter to older people about the Support at Home program – full pensioner approved before 12 September 2024
A copy of the letter sent to older people who are full pensioners and approved for a Home Care Package before 12 September 2024. The letter provides more information about the estimated financial contribution to aged care.
Aged Care Work Value Case – Nurses Decision care recipient fact sheet
This fact sheet is to help Home Care Package (HCP) care recipients to understand the impact of the increase in award wages for aged care workers, registered and enrolled nurses, effective from 1 October 2025.
Letter to older people about the Support at Home program – approved after 12 September 2024
A copy of the letter sent to older people who were approved for a Home Care Package after 12 September 2024. The letter provides more information about the estimated financial contribution to aged care.
Government Provider Management System (GPMS) – User Guide – Manage Your Organisation tile
This user guide provides step-by-step instructions for Registered Providers to manage organisational details in the Registered Provider portal, including provider info, residential care homes, branches, contacts, and associated providers, using the Manage Your Organisation tile.
Letter to older people about the Support at Home program – full pensioner approved after 12 September 2024
A copy of the letter sent to older people who are full pensioners and approved for a Home Care Package after 12 September 2024. The letter provides more information about the estimated financial contribution to aged care.
Aged Care Worker Wages – Guidance for aged care providers
This guidance document is for aged care providers on the provision of funding related to the Fair Work Commission Aged Care Work Value Case award wage increases from 1 October 2025.
New ways of working in aged care – Toolkit to support communications with aged care workers
This toolkit provides information and materials to help providers, professional associations and unions inform aged care workers about the new ways of working under the new Aged Care Act.
New Aged Care Act roadmap
This roadmap outlines key dates and milestones that aged care providers should be aware of in the lead up to the start of the new Aged Care Act from 1 November 2025.
Accommodation Pricing Review Terms of Reference
This document outlines the terms of reference for the Accommodation Pricing Review.
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