My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Everyday practice checklist on cultural safety for aged care providers
Aged care providers can use this checklist to deliver culturally safe, respectful and inclusive care.
Supported decision making: Aged care provider training package
Aged care providers can use this training package to educate workers about supported decision-making.
Tip sheet for aged care workers: Questions to ask for culturally safe, trauma-aware care
Aged care workers can use this tip sheet to ask questions and understand an older person's cultural preference.
Proposed minimum training for volunteers in aged care – Consultation summary report – 2025
Our consultation on proposed minimum training for aged care volunteers found strong support for flexible, inclusive training. Key recommendations include accessible formats, co-design, portable certification, minimal burden, and empowering language.
Cultural safety reflection tool for aged care providers
Aged care providers can use this tool for ongoing self-reflection on how personal values, culture and assumptions influence interactions with older people.
Multi-Purpose Service Program Manual
This manual provides general information and guidance about the Multi-Purpose Service Program (MPSP). It explains the Government’s policy context and operational requirements for funded aged care services provided through the MPSP.
Reflection sheet for workers: What matters to me in care
Workers can use this reflection tool when talking to older people, their families and carers about their care preference.
Multi-Purpose Service Program: Template for service agreements
This template provides an example of a service agreement to assist Multi-Purpose Service Program (MPSP) providers to establish service agreements with individuals accessing funded aged care services.
Cultural safety organisational review tool for aged care providers
Aged care providers can use this organisational review tool to embed cultural safe care across operations.
Aged Care Transition Taskforce – Summary of fourteenth meeting – 24 October 2025
A summary of the Aged Care Transition Taskforce meeting held on 24 October 2025.
Delivering inclusive aged care booklet
This booklet provides essential information and resources to help aged care providers deliver culturally responsive and inclusive services to
older people from diverse backgrounds.
older people from diverse backgrounds.
Letter to residential aged care residents – Important update: New Aged Care Act and your aged care fee arrangements
A copy of the letter sent to residential aged care providers to share with their residents. The letter provides an important update about the new Aged Care Act and their aged care fee arrangements.
Care minutes targets in individual residential care homes (financial year 2025-26)
This document provides information on care minutes targets in each approved residential care home for financial year 2025-26.
Transition Care Program – New Aged Care Act 2024 implementation – Assessment and client care
These FAQs are designed to provide clarification and guidance to States, Territories and Transition Care Program (TCP) registered providers on assessment and the application of Service Types particular to the TCP, upon the commencement of the Aged Care Act 2024 (the Act) on 1 November 2025.
Places to people – Fact sheet for providers
We are making changes to residential aged care so older people will have more choice. Find out about the changes and what they mean for residential aged care providers.
Transition Care Program – Full list of approved service types
This factsheet contains the full list of service types approved for delivery under the Transition Care Program (TCP).
Guide – how to report offline beds in residential aged care
This guide provides clear and practical instructions for residential aged care providers on how to report offline beds.
Star Ratings quarterly data extract – October 2025
Service level Star Ratings data as at October2025.
Transition Care Program Guidelines – November 2025
These guidelines provide general information about the Transition Care Program (TCP).
Transition Care Program – New Aged Care Act 2024 implementation FAQs
These FAQs are designed to provide targeted, practical clarification and guidance to States, Territories and Transition Care Program (TCP) registered providers on how implementation of the new Aged Care Act 2024 (the Act) on 1 November 2025 impacts program elements.
COVID-19 vaccination information for residents of aged care homes
Information for residents about COVID-19 vaccination, including how to get the vaccine, eligibility, consent, side effects and the type of vaccine used.
24/7 RN coverage tool
This Excel document aims to help providers identify gaps in their 24/7 RN coverage. It contains instructions on how to calculate gaps in coverage for the reported month.
Electronic National Residential Medication Charts (eNRMC) – Conformance status tracker
The Department of Health, Disability and Ageing and the Australian Digital Health Agency (Agency) are working with eNRMC software vendors to ensure conformant eNRMC systems with electronic prescribing capability are available during October 2025.
Monthly statement guide for older people
This is a guidance document intended to help participants better understand their monthly statement under the Support at Home program. Providers’ monthly statements may look different.
Electronic National Residential Medication Charts (eNRMC) – Prescriber fact sheet
This document provides information for prescribers about the rollout of electronic prescribing conformant eNRMC systems in residential aged care, including the various types of eNRMC systems they may encounter during the transition phase.
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