My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Aged Care Transition Taskforce – Summary of fourteenth meeting – 24 October 2025
A summary of the Aged Care Transition Taskforce meeting held on 24 October 2025.
Letter to residential aged care residents – Important update: New Aged Care Act and your aged care fee arrangements
A copy of the letter sent to residential aged care providers to share with their residents. The letter provides an important update about the new Aged Care Act and their aged care fee arrangements.
Star Ratings quarterly data extract – October 2025
Service level Star Ratings data as at October2025.
Transition Care Program – Full list of approved service types
This factsheet contains the full list of service types approved for delivery under the Transition Care Program (TCP).
Places to people – Fact sheet for providers
We are making changes to residential aged care so older people will have more choice. Find out about the changes and what they mean for residential aged care providers.
Transition Care Program – New Aged Care Act 2024 implementation – Assessment and client care
These FAQs are designed to provide clarification and guidance to States, Territories and Transition Care Program (TCP) registered providers on assessment and the application of Service Types particular to the TCP, upon the commencement of the Aged Care Act 2024 (the Act) on 1 November 2025.
Transition Care Program – New Aged Care Act 2024 implementation FAQs
These FAQs are designed to provide targeted, practical clarification and guidance to States, Territories and Transition Care Program (TCP) registered providers on how implementation of the new Aged Care Act 2024 (the Act) on 1 November 2025 impacts program elements.
COVID-19 vaccination information for residents of aged care homes
Information for residents about COVID-19 vaccination, including how to get the vaccine, eligibility, consent, side effects and the type of vaccine used.
Support at Home monthly statement template
This document is an example of the monthly statement that providers will send to their participants under the Support at Home program. Providers’ templates may look different.
Guide for Short-Term Restorative Care providers transitioning to the Restorative Care Pathway
This guide will assist Short-Term Restorative Care providers to transition to the Support at Home program. It includes information about the new Restorative Care Pathway, transition scenarios for STRC clients, transition activities for STRC providers and STRC transition FAQs.
Monthly statement guide for older people
This is a guidance document intended to help participants better understand their monthly statement under the Support at Home program. Providers’ monthly statements may look different.
Digital Transformation Sector Partners meeting summary – 7 August 2025
This document summarises the discussion and outcomes of the Digital Transformation Sector Partners meeting held on 7 August 2025.
COVID-19 outbreaks in Australian residential aged care homes – 24 October 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
24/7 RN coverage tool
This Excel document aims to help providers identify gaps in their 24/7 RN coverage. It contains instructions on how to calculate gaps in coverage for the reported month.
Digital Transformation Sector Partners slide presentation – 7 August 2025
This document contains the slide presentation from the Digital Transformation Sector Partners meeting held on 7 August 2025.
A new chapter for aged care from 1 November 2025 – Webinar presentation
This presentation supports the aged care providers to manage the transition to the new Aged Care Act, Support at Home program, new regulatory model and strengthened Aged Care Quality Standards.
Support at Home program – Booklet for older people, families and carers
This booklet is aimed at older people and their families and carers. It contains information about the Support at Home program.
Support at Home – service cancellations and no-shows
This fact sheet explains what happens and your rights and responsibilities if you need to make a late cancellation to a scheduled service or you miss an appointment.
Support at Home booklet for Aboriginal and Torres Strait Islander people
Support at Home helps older people live at home for longer. This booklet provides information about the program for older Aboriginal and Torres Strait Islander people, their families and carers
Choice and Control policy
This policy outlines key elements involved in the registration and regulation of registered supporters that aim to promote the choice and control of older people seeking or receiving aged care services under the Aged Care Act 2024.
Safeguards from Abuse policy
This policy outlines how the Aged Care Act 2024 aims to safeguard older people from abuse by their registered supporters.
Registered Supporters Frequently Asked Questions
This document provides answers to frequently asked question about the registered supporter role under the Act.
Capacity in the registered supporter context policy
This policy outlines the concept of capacity in the context of an older person’s ability to make and communicate their own aged care decisions and the registered supporter role under the Aged Care Act 2024.
Aged Care Transition Taskforce – Summary of thirteenth meeting – 15 October 2025
A summary of the Aged Care Transition Taskforce meeting held on 15 October 2025.
Cancellation of Registration policy
This policy outlines the processes for cancelling a supporter’s registration under the Aged Care Act 2024.
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