My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Single Assessment System – Fact sheet
This fact sheet explains how we are reforming aged care assessments to make it easier for you to enter aged care and access different services as your needs change. This fact sheet has been translated into 22 languages.
COVID-19 outbreaks in Australian residential aged care homes – 21 November 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Aged Care Transition Taskforce – Summary of fifteenth meeting – 12 November 2025
A summary of the Aged Care Transition Taskforce meeting held on 12 November 2025.
Council of Elders communique – 13 August 2025
An update from the Council of Elders after their meeting on 13 August 2025.
Council of Elders communique – 10 and 11 September 2025
An update from the Council of Elders after their meeting on 10 and 11 September 2025.
Choice and control – toolkit to support communications with older people
This toolkit provides information and materials to help aged care providers, peak bodies, advocacy organisations and community groups inform older people, their families and carers about the choice and control they have under the new Aged Care Act.
New Aged Care Act – Sector Change Plan
This Sector Change Plan outlines the communication, engagement, guidance and training activities that our department, the Aged Care Quality and Safety Commission, and Services Australia will deliver to support older people and the sector to transition to the new Act.
COVID-19 outbreaks in Australian residential aged care homes – 14 November 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Provider Requirements Search tool webinar frequently asked questions
This document answers questions from providers about the Provider Requirements Search tool and the new aged care regulatory model.
Conflicts of interest fact sheet
Frequently asked questions about conflicts of interest for older people and people supporting them in the registered supporter context.
COVID-19 outbreaks in Australian residential aged care homes – 7 November 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Residents' Experience Survey poster for Aboriginal and Torres Strait Islander people
This poster explains the steps that will take place on the day of the Residents' Experience Survey.
New Aged Care Act and ACVVS
This fact sheet outlines the benefits, roles and responsibilities of the Aged Care Volunteer Visitors Scheme (ACVVS) and the New Aged Care Act.
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A new chapter for aged care from 1 November 2025 – Webinar recording
This webinar supported aged care providers to manage the transition to the new Aged Care Act, Support at Home program, new regulatory model and strengthened Aged Care Quality Standards.
New Aged Care Act for aged care residents
This toolkit provides information and materials to help residential aged care providers communicate with their residents about the new Aged Care Act (the new Act), including Statement of Rights, complaints, Aged Care Quality Standards and contributions.
Aged Care Volunteer Visitors Scheme National Guidelines
This document outlines the aims of the program and the roles and responsibilities of all parties to support program implementation. The Aged Care Volunteers Visitors Scheme (ACVVS) commences 1 July 2023.
Aged Care Volunteer Visitors Scheme (ACVVS) A5 Flyer
This flyer outlines the role of the Aged Care Volunteer Visitors Scheme in supporting volunteers and recipients.
Multi-Purpose Service Program Manual
This manual provides general information and guidance about the Multi-Purpose Service Program (MPSP). It explains the Government’s policy context and operational requirements for funded aged care services provided through the MPSP.
Aged care volunteering and the Aged Care Volunteer Visitors Scheme (ACVVS) booklet
This booklet has information about aged care volunteering and the ACVVS for potential and current volunteers, volunteer managers and providers.
Summary of My Aged Care and Government Provider Management System (GPMS) changes – November 2025
This update provides a summary of changes to the My Aged Care Service and Support Portal and GPMS from 3 November 2025.
Registered supporters in aged care brochure
This brochure provides information on the registered supporter role, under the new Aged Care Act, and is aimed at older people and those who support them.
Accessing the Multi-Purpose Service Program (MPSP) – Consumer fact sheet
If you are an older person living in a rural or remote part of Australia, you may be able to access services through the Multi-Purpose Service Program (MPSP).
Multi-purpose service locations
Find a Multi-purpose service that can deliver aged care services in rural and remote locations. Locations are marked on a map and also available as a list of street addresses within each state and territory.
My Aged Care – Assessor Portal user guide for Residential Respite Classification Referrals (for assessment organisation team leaders)
This user guide outlines how assessment organisation team leaders interact with the My Aged Care assessor portal to manage Residential Respite Classification referrals.
Engaging volunteers in aged care – Guidance handbook for aged care providers
The aim of this booklet is to guide providers through the considerations involved in volunteer engagement. Topics covered include the legislative environment, checklists to prepare for volunteer engagement, designing volunteer roles, recruitment and retention and some frequently asked questions.
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