My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Choice and Control policy
This policy outlines key elements involved in the registration and regulation of registered supporters that aim to promote the choice and control of older people seeking or receiving aged care services under the Aged Care Act 2024.
Conflicts of interest fact sheet
Frequently asked questions about conflicts of interest for older people and people supporting them in the registered supporter context.
Cancellation of Registration policy
This policy outlines the processes for cancelling a supporter’s registration under the Aged Care Act 2024.
Duties policy
This policy outlines the duties of registered supporters under the Aged Care Act 2024 and possible consequences for non-compliance with these duties.
Notifications policy
This policy outlines the notifications that an older person and their registered supporters may receive when the System Governor makes a decision relating to the regulation of a supporter under the Aged Care Act 2024. This includes registration, suspension and cancellation of a supporter.
Registered supporters glossary
This is a glossary of key terms used in the registered supporter policy library.
Aged care providers policy
This policy outlines the role, obligations, and expected practices of aged care providers and their workforce when engaging with registered supporters.
Complaints and Reviews of Decisions policy
This policy explains how anyone can lodge a complaint about a registered supporter with the System Governor, outlines possible outcomes, and details how affected entities can request an internal review of decisions under the Aged Care Act 2024.
Dispute Resolution policy
This policy outlines how disputes between registered supporters, or an older person and their registered supporter, should be handled under the Aged Care Act 2024.
Safeguards from Abuse policy
This policy outlines how the Act aims to safeguard older people from abuse by their registered supporters.
Registration policy
This policy outlines the process to make a request to register a supporter under the Act. This policy also includes information that should be considered before or during making a registration application.
Registered Supporters policy
This policy outlines the legal framework for registered supporters and explores the broader concept of supported decision-making in aged care.
Care Leavers, including Forgotten Australians and former child migrants placed in out of home care – Specialisation Verification Application Form
This application form is used to apply for Specialisation Verification status for Care Leavers, including Forgotten Australians and former child migrants placed in out of home care. It aligns with the updated Specialisation Verification Framework.
Parents and children who are separated by forced adoption or removal – Specialisation Verification Application Form
This application form is used to apply for Specialisation Verification status for parents and children who are separated by forced adoption or removal. It aligns with the updated Specialisation Verification Framework.
Aboriginal and Torres Strait Islander Persons, including Stolen Generations – Specialisation Verification Application Form
This application form is used to apply for Specialisation Verification status for Aboriginal and Torres Strait Islander Persons, including Stolen Generations. It aligns with the updated Specialisation Verification Framework.
Specialisation Verification Framework
The final framework sets out the criteria for specialised care delivery. Aged care providers who deliver specific services that meet diverse needs may apply for specialisation verification.
People who are financially or socially disadvantaged – Specialisation Verification Application Form
This application form is used to apply for Specialisation Verification status for people who are financially or socially disadvantaged. It aligns with the updated Specialisation Verification Framework.
Lesbian, gay, bisexual, trans/transgender or intersex – Specialisation Verification Application Form
This application form is used to apply for Specialisation Verification status for lesbian, gay, bisexual, trans/transgender, intersex or other sexual orientations or gender diverse or bodily diverse people. It aligns with the updated Specialisation Verification Framework.
People from culturally, ethnically and linguistically diverse (CALD) backgrounds – Specialisation Verification Application Form
This application form is used to apply for Specialisation Verification status for people from culturally, ethnically and linguistically diverse backgrounds. It aligns with the updated Specialisation Verification Framework.
Veterans or war widows – Specialisation Verification Application Form
This application form is used to apply for Specialisation Verification status for veterans and/or war widows. It aligns with the updated Specialisation Verification Framework.
People who are experiencing homelessness or at risk of experiencing homelessness – Specialisation Verification Application Form
This application form is used to apply for Specialisation Verification status for people who are experiencing homelessness or at risk of experiencing homelessness. It aligns with the updated Specialisation Verification Framework.
People who live in rural, remote or very remote areas – Specialisation Verification Application Form
This application form is used to apply for Specialisation Verification status for people who live in rural, remote or very remote areas. It aligns with the updated Specialisation Verification Framework.
Independent Review of Residential Aged Care Accommodation Pricing
The document reviews aged care accommodation pricing, including government support, resident payments, and recent reforms to balance resident protection and provider sustainability.
Council of Elders Communique – 18 and 19 February 2026
Cleared by the Minister’s Office for release, the document outlines discussions on aged care reform, including assessment and automated decision‑making issues, access to supports, workforce sustainability, palliative care, residential accommodation, and transition to new home care arrangements.
National Aged Care Advisory Council communique – 25 February 2026
This document summarises discussions on aged care reform, including assessment and automated decision‑making concerns, access to support services, workforce sustainability, palliative care, residential aged care accommodation, and the transition to new home care arrangements.
Date last updated: