My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Registration policy
This policy outlines the process to make a request to register a supporter under the Aged Care Act 2024. This policy also includes information that should be considered before or during making a registration application.
National Aged Care Advisory Council communique – September 2025
The meeting of the National Aged Care Advisory Council was held on the 17 September 2025.
Commonwealth Home Support Program (CHSP) 2025–27 Manual (from 1 November 2025)
The CHSP 2025–27 Manual provides an overview of the program, provider responsibilities, funding and program changes from 1 November 2025 under the Aged Care Act 2024.
COVID-19 outbreaks in Australian residential aged care homes – 3 October 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Support at Home prices for allied health and nursing services – fact sheet for providers
Prices for allied health and other therapeutic services and nursing services can have a billable unit for direct and indirect activities. This is an update to Support at Home pricing guidance released in March 2025.
End-of-Life Pathway – fact sheet for doctors and nurse practitioners
The End-of-Life Pathway is a short-term pathway under the Support at Home program. This fact sheet explains how doctors and nurse practitioners can support their patients to seek access to the pathway from 1 November 2025.
Focus on Dementia October 2025 – booklet
This booklet provides an overview of the Department of Health and Aged Care’s initiatives and programs to support people living with dementia, their carers and families.
Aged Care Transition Taskforce – Summary of twelfth meeting – 24 September 2025
A summary of the Aged Care Transition Taskforce meeting held on 24 September 2025.
Star Ratings Provider Manual
The Star Ratings Provider Manual contains detailed information about Star Ratings design, calculation and reporting requirements.
Improving access to aged care assessments FAQs September 2025
We’re transferring some referrals for aged care assessment to assessment organisations with capacity to take on additional assessments at this time. Find our more in our frequently asked questions.
Schedule of contributions for Support at Home services
This schedule applies to people receiving care through the Support at Home program from 1 November 2025.
24/7 registered nurses in aged care homes
This fact sheet helps older people, their families and carers understand the 24/7 registered nurse requirement for approved residential aged care.
Support at Home – Frequently asked questions for older people
This document answers some frequently asked questions from older people, families and carers about the Support at Home program following the webinar on 14 August 2025.
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Changes in financial reporting from 1 November 2025 – Video
This is a recording of the Changes in financial reporting from 1 November 2025 webinar held on 23 September 2025.
Care minutes in aged care homes
This fact sheet helps older people, their families and carers understand the care minutes requirement for residential aged care.
Letter to older people about the Support at Home program – full pensioner approved before 12 September 2024
A copy of the letter sent to older people who are full pensioners and approved for a Home Care Package before 12 September 2024. The letter provides more information about the estimated financial contribution to aged care.
Letter to older people about the Support at Home program – part-pensioner approved before 12 September 2024
A copy of the letter sent to older people who are part-pensioners and approved for a Home Care Package before 12 September 2024. The letter provides more information about the estimated financial contribution to aged care.
Review of the remoteness classification system for aged care – Consultation summary report
This report provides information on key insights and themes from the consultation phase of the department’s review of the remoteness classification system known as the Modified Monash Model (MMM).
Letter to older people about the Support at Home program – approved after 12 September 2024 or financial information not disclosed
A copy of the letter sent to older people who were approved for a Home Care Package after 12 September 2024 or have not disclosed financial information. The letter provides more information about the estimated financial contribution to aged care.
New Aged Care Act – Sector Change Plan
This Sector Change Plan outlines the communication, engagement, guidance and training activities that our department, the Aged Care Quality and Safety Commission, and Services Australia will deliver to support older people and the sector to transition to the new Act.
Letter to older people about the Support at Home program – full pensioner approved after 12 September 2024
A copy of the letter sent to older people who are full pensioners and approved for a Home Care Package after 12 September 2024. The letter provides more information about the estimated financial contribution to aged care.
Government Provider Management System (GPMS) – User Guide – Manage Your Organisation tile
This user guide provides step-by-step instructions for Registered Providers to manage organisational details in the Registered Provider portal, including provider info, residential care homes, branches, contacts, and associated providers, using the Manage Your Organisation tile.
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Aged Care Provider Requirements Search tool – Video
This is a recording of the Aged Care Provider Requirements Search tool webinar held on 16 September 2025.
New Aged Care Act roadmap
This roadmap outlines key dates and milestones that aged care providers should be aware of in the lead up to the start of the new Aged Care Act from 1 November 2025.
Aged Care Worker Wages – Guidance for aged care providers
This guidance document is for aged care providers on the provision of funding related to the Fair Work Commission Aged Care Work Value Case award wage increases from 1 October 2025.
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