My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Schedule of Subsidies and Supplements for Support at Home
The schedule lists the daily rates of subsidies and supplements for the Support at Home program.
My Aged Care – Service and Support Portal: An update to your client records in My Aged Care Service
This User Guide explains how to update a client record in My Aged Care by setting the Service End Date and Reason for cessation when the record is no longer correct or relevant.
Support at Home classifications and funding fact sheet for Aboriginal and Torres Strait Islander people
Support at Home helps older people live at home for longer. This fact sheet provides information about the Support at Home classifications and funding for older Aboriginal and Torres Strait Islander people, their families and carers.
Support at Home program – classifications and budgets
This fact sheet provides an overview of the 8 ongoing classifications and budgets in the Support at Home program.
My Aged Care – Assessor Portal user guide for Residential Respite Classification Referrals (for assessment organisation team leaders)
This user guide outlines how assessment organisation team leaders interact with the My Aged Care assessor portal to manage Residential Respite Classification referrals.
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How to add a Support at Home Service Item and Complete pricing
This instructional video assists aged care providers on how to add a service item and complete pricing in the My Aged Care Service and Support portal.
Be winter ready for the moments that matter – Winter Vaccination – poster
This poster highlights information about winter vaccinations for people aged 65 and over.
Government Provider Management System (GPMS) – User Guide – Manage Your Organisation tile
This user guide provides step-by-step instructions for Registered Providers to manage organisational details in the Registered Provider portal, including provider info, residential care homes, branches, contacts, and associated providers, using the Manage Your Organisation tile.
Transition Care Program Guidelines
These guidelines provide general information about the Transition Care Program (TCP).
Financial Report on the Australian Aged Care Sector 2024-25
A report on the financial performance of the Australian aged care sector for the 2024-25 financial year. It includes analysis of residential care, home care, and Commonwealth Home Support Program providers, and projections on future trends for the aged care sector.
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Let's yarn about ageing well – Aunty Jenni's story
For proud Bundjalung woman, Aunty Jenni, it’s important she feels comfortable with people coming into her home. Aunty says the care she receives is culturally safe and supported and means she can live her life independently.
Summary of indicative Support at Home prices
This fact sheet includes indicative price ranges for most Support at Home services. These price ranges reflect what Home Care Package Program providers have reported that they intend to charge for services under Support at Home.
Notice of Decision (approval) letter – Attachment 2 – Home support services for Aboriginal and Torres Strait Islander older people
This attachment should be provided alongside the Notice of Decision Attachment 1. It complements the older person’s Notice of Decision approval letter and provides additional information about home support services for Aboriginal and Torres Strait Islander people.
Notice of Decision (approval) letter – Attachment 1 – Next steps after receiving your assessment outcome
This attachment complements an older person’s Notice of Decision approval letter for ongoing home support and explains what to do after receiving their assessment outcome.
Schedule of Fees and Charges for Pre-1 July 2014 Residential and Home Care Recipients
These past schedules list rates that applied under the Aged Care Act 1997 for individuals who first entered residential care or a Home Care Package before 1 July 2014. They include fees, charges, interest rates and thresholds.
Business to Government (B2G) – Frequently asked questions
This guide aims to support aged care providers by answering frequently asked questions about B2G.
CHSP Data Exchange (DEX) – Implementation Update June 2026
This fact sheet provides an update on recent and upcoming changes to Data Exchange (DEX) reporting requirements under the CHSP.
Provider operations reporting – Fact sheet
Fact sheet to help providers with understanding new aged care reporting requirements.
Health Ministers Meeting (HMM) Communique – Health Ministers outcome for Newborn Bloodspot Screening Expansion – 19 June 2026
Health Ministers met today to discuss several health system reform priorities.
Provider Operations Reporting – FAQs
This FAQ document is designed to help aged care providers understand new legislation, policy change and their obligations.
Residential Care Service List and Higher Everyday Living Fee – Webinar slides
This presentation is for older people and the aged care sector. It provided general information on the types of services you can expect in residential aged care. It will broadly cover the Residential Care Service List and the Higher Everyday Living Fee.
Digital Transformation Tech Talk – 10 June 2026 – Presentation slides
This presentation contains the slides presented at the Digital Transformation Tech Talk webinar for aged care and IT professionals on 10 June 2026.
Webinar 8: Transforming aged care homes – Webinar slides
This presentation is for people working in aged care and design. It explores case studies and learnings on refurbishing existing homes and briefing for new builds. Learn how to plan and implement practical improvements.
Residential aged care COVID-19 vaccination rates – 17 June 2026
COVID-19 vaccination rates in residential aged care.
Residential aged care influenza vaccination rates – 17 June 2026
This table provides influenza vaccination rates of aged care residents by facility across Australia using data from the Australian Immunisation Register.
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