My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Digital Transformation Sector Partners slide presentation – 30 April 2026
This document contains the slide presentation from the Digital Transformation Sector Partners meeting held on 30 April 2026.
Aged Care Act 2024 – Wait Times Report
This report presents median and average measures of the time elapsed between application through My Aged Care to commencement of aged care services for the 1 November 2025 – 31 March 2026 (Quarter 2 and Quarter 3 of 2025-26) reporting period.
4-step method to identifying and navigating roadblocks
This document supports aged care providers to identify issues and explore solutions.
Communities of practice guide and template
This guide helps aged care providers set up a Community of Practice in their organisation.
Support at Home program – Restorative Care Pathway
This fact sheet provides an overview of the Restorative Care Pathway and how it can be used for short-term restorative care.
The Aged Care Act 2024 go-to-checklist
This checklist helps aged care workers answer questions raised by older people, their families and carers.
Communication check-in guide
This guidance supports aged care workers communicate in ways that work best for each older person.
Steps to actioning everyday situations
This document helps aged care workers respond to everyday situations where something needs action.
Impact evaluation question bank
This document supports providers to understand and measure how the workforce is applying changes to the new Aged Care Act in everyday practice.
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Support at Home’s short-term pathways (Auslan)
Support at Home offers both ongoing services and 3 short-term pathways. This video explains each pathway and how they work alongside, or instead of, ongoing services.
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Support at Home’s short-term pathways (captions)
Support at Home offers both ongoing services and 3 short-term pathways. This video explains each pathway and how they work alongside, or instead of, ongoing services.
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Support at Home’s short-term pathways
Support at Home offers both ongoing services and 3 short-term pathways. This video explains each pathway and how they work alongside, or instead of, ongoing services.
Report year one – Aged Care Data and Digital Strategy 2024-2029
Year one action plan report on Aged Care Digital Strategy 2024-2029.
Action Plan Year 2 – Aged Care Data and Digital Strategy 2024-2029
Second year action plan for the Aged Care Data and Digital Strategy.
Health Ministers Meeting (HMM): Communique 1 May 2026
Health Ministers met today to discuss several health system reform priorities.
List of Elder Care Support Providers
A list of current providers delivering the Elder Care Support program.
Conflicts of interest policy
This policy outlines what a conflict of interest is, the types of conflicts of interest prospective or registered supporters may need to consider, and a registered supporter’s duty to declare, and avoid or manage, conflicts under the Aged Care Act 2024.
Designing Culturally Safe Aged Care Homes for Aboriginal and Torres Strait Islander People
We developed a resource guiding culturally safe, respectful and healing aged care home design for Aboriginal and Torres Strait Islander people, co-designed with Aboriginal and Torres Strait Islander communities, the aged care sector and design experts.
Digital Transformation sector partners – Terms of reference
The Terms of Reference defines the purpose, responsibilities, membership approach and operations of the Digital Transformation (DT) Sector Partners co-design group.
Cancellation of Registration policy
This policy outlines the processes for cancelling a supporter’s registration under the Aged Care Act 2024.
Registered supporters glossary
This is a glossary of key terms used in the registered supporter policy library.
Notifications policy
This policy outlines the notifications that an older person and their registered supporters may receive when the System Governor makes a decision relating to the regulation of a supporter under the Aged Care Act 2024. This includes registration, suspension and cancellation of a supporter.
Registered Supporters Frequently Asked Questions
This document provides answers to frequently asked question about the registered supporter role under the Act.
Capacity in the registered supporter context policy
This policy outlines the concept of capacity in the context of an older person’s ability to make and communicate their own aged care decisions and the registered supporter role under the Aged Care Act 2024.
Dispute Resolution policy
This policy outlines how disputes between registered supporters, or an older person and their registered supporter, should be handled under the Aged Care Act 2024.
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