My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Data extract from the Quarterly Financial Snapshot reports of the aged care sector – inclusive of quarter 4 2024-25
The data extract provides access to all headline data published in all Quarterly Financial Snapshot reports to date, inclusive of quarter 4 2024-25.
Training checklist – older people, their families and carers
Older people, their families and carers can download this checklist of training opportunities to keep track of their learning on the new Aged Care Act.
Fact sheet for older people and their families
This fact sheet is for Australian Government-funded residential aged care. It covers the definition for each quality indicator and describes how the QI Program is relevant to them.
QI Reporting via GPMS – Additional guidance
An FAQ style document that provides additional guidance to registered providers to assist with reporting QI Program data via the new GPMS – QI application.
Guidance material for older people, their families and communities – Aboriginal and Torres Strait Islander aged care assessment organisations
Guidance for older people, their families and communities on the rollout of Aboriginal and Torres Strait Islander assessment organisations, covering culturally safe assessments, preference recording, referral, feedback, support, and FAQs.
Support at Home program – participant contributions
This fact sheet provides an overview of participant contributions under Support at Home. This includes an explanation of contribution rates, the lifetime cap, the ‘no worse off principle’, and financial hardship support.
Hardship assistance for aged care – Fact sheet
This fact sheet provides information about accessing assistance to pay for aged care fees.
Star Ratings for residential aged care brochure
This brochure presents an overview of how Star Ratings for residential aged care works.
Registered nurse coverage in residential aged care dashboard
This dashboard provides users with high level information on 24/7 registered nurse coverage in residential aged care.
COVID-19 outbreaks in Australian residential aged care homes – 31 October 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Complaints form about registered supporters
If you have a complaint or concern about a registered supporter, you can raise this with the System Governor, responsible for supporters. This form is a template that you may wish to use when submitting a complaint about a registered supporter.
Aged care wages attestation report
A summary of providers’ attestations that they have passed on additional Australian Government funding in support of the Fair Work Commission’s decision to increase minimum award wages for many aged care workers and associated on-costs.
Information Sharing policy
This policy outlines information sharing requirements relating to registered supporters under the Aged Care Act 2024. Information sharing requirements apply to any person or body who, under the Act, provides information to an older person with registered supporter(s).
Schedule of Subsidies and Supplements for Support at Home
The schedule lists the daily rates of subsidies and supplements for the Support at Home program from 1 November 2025.
Quarterly Financial Snapshot of the aged care sector – Quarter 4 2024-25 –1 April-to-30 June-2025
This snapshot provides analysis of the financial performance of the Australian aged care sector for quarter 4 of 2024-25 (1 April to 30 June 2025).
Complaints and Reviews of Decisions policy
This policy explains how anyone can lodge a complaint about a registered supporter with the System Governor, outlines possible outcomes, and details how affected entities can request an internal review of decisions under the Aged Care Act 2024.
Reflection sheet for aged care providers - What matters to me in care
Aged care providers can use this reflection tool when talking to older people, their families and carers about their care preference.
Everyday practice checklist on cultural safety for aged care providers
Aged care providers can use this checklist to deliver culturally safe, respectful and inclusive care.
Quick reference guide for aged care workers: Working with registered supporters
Aged care workers can use this guide to step through the process of working with registered supporters.
Cultural safety self-reflection tool for aged care workers
Aged care workers can use this tool for ongoing self-reflection on how personal values, culture and assumptions influence interactions with older people.
Discussion card for aged care providers: What rights-based care looks like
Aged care providers can use this discussion card to explain to older people, their families and carers what rights-based care looks like.
Supported decision making: Aged care provider training presentation
Aged care providers can use this presentation to educate workers on applying supported decision-making in their daily work.
Proposed minimum training for volunteers in aged care – Consultation summary report – 2025
Our consultation on proposed minimum training for aged care volunteers found strong support for flexible, inclusive training. Key recommendations include accessible formats, co-design, portable certification, minimal burden, and empowering language.
Tip sheet for aged care workers: Questions to ask for culturally safe, trauma-aware care
Aged care workers can use this tip sheet to ask questions and understand an older person's cultural preference.
Cultural safety organisational review tool for aged care providers
Aged care providers can use this organisational review tool to embed cultural safe care across operations.
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