My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Registered nurse coverage in residential aged care dashboard
This dashboard provides users with high level information on 24/7 registered nurse coverage in residential aged care.
List of Elder Care Support Providers
A list of current providers delivering the Elder Care Support program.
Transition Care Program Guidelines
These guidelines provide general information about the Transition Care Program (TCP).
Conflicts of interest policy
This policy outlines what a conflict of interest is, the types of conflicts of interest prospective or registered supporters may need to consider, and a registered supporter’s duty to declare, and avoid or manage, conflicts under the Aged Care Act 2024.
Digital Transformation sector partners – Terms of reference
The Terms of Reference defines the purpose, responsibilities, membership approach and operations of the Digital Transformation (DT) Sector Partners co-design group.
Designing Culturally Safe Aged Care Homes for Aboriginal and Torres Strait Islander People
We developed a resource guiding culturally safe, respectful and healing aged care home design for Aboriginal and Torres Strait Islander people, co-designed with Aboriginal and Torres Strait Islander communities, the aged care sector and design experts.
Registered supporters glossary
This is a glossary of key terms used in the registered supporter policy library.
Safeguards from Abuse policy
This policy outlines how the Act aims to safeguard older people from abuse by their registered supporters.
Registered Supporters Frequently Asked Questions
This document provides answers to frequently asked question about the registered supporter role under the Act.
Complaints form about registered supporters
If you have a complaint or concern about a registered supporter, you can raise this with the System Governor, responsible for supporters. This form is a template that you may wish to use when submitting a complaint about a registered supporter.
Complaints and Reviews of Decisions policy
This policy explains how anyone can lodge a complaint about a registered supporter with the System Governor, outlines possible outcomes, and details how affected entities can request an internal review of decisions under the Aged Care Act 2024.
Duties policy
This policy outlines the duties of registered supporters under the Aged Care Act 2024 and possible consequences for non-compliance with these duties.
Choice and Control policy
This policy outlines key elements involved in the registration and regulation of registered supporters that aim to promote the choice and control of older people seeking or receiving aged care services under the Aged Care Act 2024.
Information Sharing policy
This policy outlines information sharing requirements relating to registered supporters under the Aged Care Act 2024. Information sharing requirements apply to any person or body who, under the Act, provides information to an older person with registered supporter(s).
Conflicts of interest fact sheet
Frequently asked questions about conflicts of interest for older people and people supporting them in the registered supporter context.
Dispute Resolution policy
This policy outlines how disputes between registered supporters, or an older person and their registered supporter, should be handled under the Aged Care Act 2024.
Notifications policy
This policy outlines the notifications that an older person and their registered supporters may receive when the System Governor makes a decision relating to the regulation of a supporter under the Aged Care Act 2024. This includes registration, suspension and cancellation of a supporter.
Cancellation of Registration policy
This policy outlines the processes for cancelling a supporter’s registration under the Aged Care Act 2024.
Capacity in the registered supporter context policy
This policy outlines the concept of capacity in the context of an older person’s ability to make and communicate their own aged care decisions and the registered supporter role under the Aged Care Act 2024.
Aged care providers policy
This policy outlines the role, obligations, and expected practices of aged care providers and their workforce when engaging with registered supporters.
Registration policy
This policy outlines the process to make a request to register a supporter under the Act. This policy also includes information that should be considered before or during making a registration application.
Registered Supporters policy
This policy outlines the legal framework for registered supporters and explores the broader concept of supported decision-making in aged care.
Specialisation Verification Framework
The final framework sets out the criteria for specialised care delivery. Aged care providers who deliver specific services that meet diverse needs may apply for specialisation verification.
People who are financially or socially disadvantaged – Specialisation Verification Application Form
This application form is used to apply for Specialisation Verification status for people who are financially or socially disadvantaged. It aligns with the updated Specialisation Verification Framework.
People from culturally, ethnically and linguistically diverse (CALD) backgrounds – Specialisation Verification Application Form
This application form is used to apply for Specialisation Verification status for people from culturally, ethnically and linguistically diverse backgrounds. It aligns with the updated Specialisation Verification Framework.
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