My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Care Leavers, including Forgotten Australians and former child migrants placed in out of home care – Specialisation Verification Application Form
This application form is used to apply for Specialisation Verification status for Care Leavers, including Forgotten Australians and former child migrants placed in out of home care. It aligns with the updated Specialisation Verification Framework.
People who live in rural, remote or very remote areas – Specialisation Verification Application Form
This application form is used to apply for Specialisation Verification status for people who live in rural, remote or very remote areas. It aligns with the updated Specialisation Verification Framework.
Specialisation Verification Framework
The final framework sets out the criteria for specialised care delivery. Aged care providers who deliver specific services that meet diverse needs may apply for specialisation verification.
Quarterly Financial Snapshot of the aged care sector – Quarter 4 2024-25 –1 April-to-30 June-2025
This snapshot provides analysis of the financial performance of the Australian aged care sector for quarter 4 of 2024-25 (1 April to 30 June 2025).
Training checklist – older people, their families and carers
Older people, their families and carers can download this checklist of training opportunities to keep track of their learning on the new Aged Care Act.
Guidance material for older people, their families and communities – Aboriginal and Torres Strait Islander aged care assessment organisations
Guidance for older people, their families and communities on the rollout of Aboriginal and Torres Strait Islander assessment organisations, covering culturally safe assessments, preference recording, referral, feedback, support, and FAQs.
Information Sharing policy
This policy outlines information sharing requirements relating to registered supporters under the Aged Care Act 2024. Information sharing requirements apply to any person or body who, under the Act, provides information to an older person with registered supporter(s).
Schedule of Subsidies and Supplements for Support at Home
The schedule lists the daily rates of subsidies and supplements for the Support at Home program from 1 November 2025.
My Aged Care – Application for Emergency Residential Care or Residential Respite Care Form
This form is for approved providers who want to apply for residential care or residential respite care.
QI Reporting via GPMS – Additional guidance
An FAQ style document that provides additional guidance to registered providers to assist with reporting QI Program data via the new GPMS – QI application.
Complaints and Reviews of Decisions policy
This policy explains how anyone can lodge a complaint about a registered supporter with the System Governor, outlines possible outcomes, and details how affected entities can request an internal review of decisions under the Aged Care Act 2024.
Complaints form about registered supporters
If you have a complaint or concern about a registered supporter, you can raise this with the System Governor, responsible for supporters. This form is a template that you may wish to use when submitting a complaint about a registered supporter.
Star Ratings for residential aged care brochure
This brochure presents an overview of how Star Ratings for residential aged care works.
Support at Home program – participant contributions
This fact sheet provides an overview of participant contributions under Support at Home. This includes an explanation of contribution rates, the lifetime cap, the ‘no worse off principle’, and financial hardship support.
Hardship assistance for aged care – Fact sheet
This fact sheet provides information about accessing assistance to pay for aged care fees.
Fact sheet for older people and their families
This fact sheet is for Australian Government-funded residential aged care. It covers the definition for each quality indicator and describes how the QI Program is relevant to them.
COVID-19 outbreaks in Australian residential aged care homes – 31 October 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Everyday practice checklist on cultural safety for aged care workers
Aged care workers can use this checklist to deliver culturally safe, respectful and inclusive care.
Everyday practice checklist on cultural safety for aged care providers
Aged care providers can use this checklist to deliver culturally safe, respectful and inclusive care.
Reflection sheet for aged care workers: What matters to me in care
Aged care workers can use this reflection tool when talking to older people, their families and carers about their care preference.
Discussion card for aged care workers: What rights-based care looks
Aged care workers can use this discussion card to explain to older people, their families and carers about what rights-based care looks like.
Cultural safety organisational review tool for aged care providers
Aged care providers can use this organisational review tool to embed cultural safe care across operations.
Statement of Rights practice alignment tool for aged care workers
Aged care workers can use this tool to reflect on everyday practices and identify what may need to change or strengthen to align with the Statement of Rights.
Multi-Purpose Service Program: Template for service agreements
This template provides an example of a service agreement to assist Multi-Purpose Service Program (MPSP) providers to establish service agreements with individuals accessing funded aged care services.
Reflection sheet for workers: What matters to me in care
Workers can use this reflection tool when talking to older people, their families and carers about their care preference.
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