My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Support at Home contributions (for older people)
Story
This video provides an understanding of participant contributions under Support at Home.
Commonwealth Home Support Program (CHSP) 2025–27 Manual
Guideline
The CHSP 2025–27 Manual provides an overview of the program, provider responsibilities, funding and program changes from 1 November 2025 under the Aged Care Act 2024.
Comprehensive Palliative Care in Aged Care Evaluation (CPiAC) Report
Report
The Comprehensive Palliative Care in Aged Care Measure received $147.2 million in joint Australian Government and state and territory funding over eight years. It supports better palliative and end-of-life care in residential aged care and helps people die where they choose.
Outcomes from Sector Support and Development Survey – Service provider insights
Report
This report summarises feedback received through the survey. It required extensive data validation, analysis, and quality assurance to ensure the findings were accurate and robust.
Webinar 16: Multi-Purpose Service – Aged Care Reforms: Impacts on the MPSP and providers – Presentation slides
Presentation
Presentation slides from Webinar 16: Multi-Purpose Service Program (MPSP) – Aged Care Reforms: Impacts on the MPSP and Providers held on 14 September 2026.
Support at Home service list
Fact sheet
Support at Home includes a defined service list. The service list provides guidance on the services for which Support at Home funding can be used.
Council of Elders Communique – 5 and 6 August 2026
Meeting minutes
This communique summarises the Council of Elders’ August 2026 meeting, highlighting discussions on ageing well, aged care reforms, access to services, price transparency, Support at Home, and First Nations engagement.
Support at Home program – classifications and budgets
Fact sheet
This fact sheet provides an overview of the 8 ongoing classifications and budgets in the Support at Home program.
Schedule of Subsidies and Supplements for Support at Home
Guideline
The schedule lists the daily rates of subsidies and supplements for the Support at Home program.
Electronic National Residential Medication Chart (eNRMC) – Transitional Arrangement extended to 31 March 2027
Fact sheet
This fact sheet outlines the transition from the eNRMC Transitional Arrangement to conformant electronic prescribing systems, including key deadlines, ongoing PBS claiming arrangements, and actions residential aged care providers, prescribers and pharmacies should take before 1 April 2027.
Electronic National Residential Medication Charts (eNRMC) – Conformance status tracker
Fact sheet
The Department of Health, Disability and Ageing and the Australian Digital Health Agency have worked with eNRMC software vendors to ensure conformant eNRMC systems with electronic prescribing capability are available.
Personal care information sessions for Support at Home providers #9
Presentation
Provides guidance to Support at Home providers on expected impacts of the upcoming changes to personal care contribution arrangements, effective 1 October 2026 and how to prepare and implement the changes.
Care minutes targets in individual residential care homes
Dataset
This document provides information on care minutes targets in each approved residential care home to December 2026.
Star Ratings Provider Manual
Guideline
The Star Ratings Provider Manual contains detailed information about Star Ratings design, calculation and reporting requirements.
Schedule of contributions for Support at Home services
Guideline
This schedule applies to people receiving care through the Support at Home program from 1 November 2025.
Residential Care Service List and higher everyday living fee – Guidance for providers
Brochure
The information in this manual is intended as a general guide to providers on the policy intent of the Residential Care Service List and the Higher Everyday Living Fee (HELF).
Schedule of Fees and Charges for Residential Care
Guideline
This schedule lists fees, charges, interest rates and thresholds that apply for residential aged care. It also includes rates for transition care.
Higher Everyday Living Fee fact sheet
Fact sheet
This fact sheet explains the Higher Everyday Living Fee (HELF) that will be introduced on 1 November 2025. It includes useful information on the new fee and the transition from previous arrangements for both providers and consumers.
Residential Care Service List
Brochure
This booklet provides information on the care and services that residential care homes are required to provide.
Higher everyday living fees in residential care homes
Brochure
This booklet provides information on the new higher everyday living services that residential care homes may offer from 1 November 2025.
Digital Transformation Sector Partners meeting summary – 17 September 2026
Meeting minutes
This document summaries the discussion and outcomes of the Digital Transformation Sector Partners meeting held on 17 September 2026
Disability Support for Older Australians Program and Aged Care Services fact sheet – For clients
Fact sheet
Information for clients regarding the interface between the Disability Support for Older Australians (DSOA) Program and aged care services.
Disability Support for Older Australians Program and Aged Care Services fact sheet – For DSOA Service Coordinators
Fact sheet
Information for service coordinators regarding the interface between the Disability Support for Older Australians (DSOA) Program and aged care services.
Digital Transformation Sector Partners slide presentation – 17 September 2026
Presentation
This document contains the slide presentation from the Digital Transformation Sector Partners meeting held on 17 September 2026.
Government Provider Management System (GPMS) – User Guide: Service transfer and provider merge
Guideline
This GPMS guide provides information for providers on service transfers and provider mergers, including key responsibilities, dependencies, and coordination requirements with the department, the Aged Care Quality and Safety Commission, and Services Australia.
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