My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Aged Care Volunteer Visitors Scheme (ACVVS) – Care recipient referral form
Use this form to provide a person's details, including any preferences, to help match them to a suitable volunteer visitor. You can complete this as an aged care service provider, a volunteer visitor coordinator, a person wanting to be visited or their representative.
Aged Care On-site Pharmacist Measure – Primary Health Network – Residential Aged Care Home Support Grant Program Guide
This document is designed to support Primary Health Networks (PHNs) that are participating in the Aged Care On-site Pharmacist Measure – Residential Aged Care Home Support Grant Program.
2026 Residents’ Experience Survey communication toolkit
This toolkit provides materials to help residential aged care providers and consumer peak bodies communicate with residents, their families and carers about the Residents’ Experience Survey.
Council of Elders – Communique 10–11 December 2025
Communique from the Council of Elders meeting 10–11 December 2025, noting the Minister’s visit, progress on aged care reform and Support at Home, workforce and market issues, quality and safety, CHSP, harmonisation, accommodation pricing, and priorities for 2026.
Council of Elders – Communique 21 and 22 October 2025
Council of Elders meeting October outlining progress on the Aged Care Act 2024, Support at Home, CHSP, transport access, disability and carer coordination, First Nations aged care, dementia, and culturally safe design initiatives.
New Arrangements for Aged Care from 1 November 2025 – Residential Care
Residential aged care providers must give this fact sheet to current or prospective residents who are considering opting in to the 1 November 2025 fee arrangements. It explains how opting in works, and how it affects fees and accommodation costs.
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Volunteer visitor stories – Sandeep and Som
Sandeep visits Som at his aged care home every Saturday. Their mateship is built on playing chess, shared culture and language, and the wisdom brought from an intergenerational relationship.
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Volunteer visitor stories – Susie and Gutiwuy
Susie moved to Nhulunbuy in East Arnhem Land and started visiting Gutiwuy, a Yolngu elder. Gutiwuy shares her knowledge about Country with Susie. The pair reflect on how the ACVVS has connected people in rural and remote communities.
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Volunteer visitor stories – Amber and Sue
Amber didn’t know anyone when she moved to Darwin. When she started visiting Sue as a volunteer visitor, she had her first friend. Their friendship has deepened through their mutual love of music.
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Volunteer visitor stories – Karrine and Rita
Karinne has been visiting Rita for over three years. The pair share a deep bond and discuss the importance of social connection and friendship to reduce loneliness and isolation.
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Volunteer visitor stories – Sunita and Barbara
Sunita and Barbara shared a cheeky and loving spark. Their friendship transcended age and brought much joy to both of them. This video is in loving memory of Barbara.
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Volunteer visitor stories – Anne and Marlene
Anne visits Marlene each week as an aged care volunteer visitor. Sharing and learning about each other’s different cultures and backgrounds has enriched their lives.
Commonwealth Home Support Program – Outcomes from the 2024 Wellness and Reablement Report
Read the findings of the Commonwealth Home Support Program 2024 Wellness and Reablement Report, about Commonwealth Home Support Program providers’ progress towards embedding wellness and reablement approaches.
Transition Care Program Guidelines
These guidelines provide general information about the Transition Care Program (TCP).
National Aged Care Advisory Council communique – November 2025
The meeting of the National Aged Care Advisory Council was held on the 19 November 2025.
Changes to Star Ratings – Compliance rating fact sheet
We are making changes to the way the Compliance rating for Star Ratings is calculated. This fact sheet explains how and when the changes will commence.
Higher Everyday Living Fee fact sheet
This fact sheet explains the Higher Everyday Living Fee (HELF) that will be introduced on 1 November 2025. It includes useful information on the new fee and the transition from previous arrangements for both providers and consumers.
Training and professional development opportunities for aged care workers
Information about free and government subsidised opportunities to support workers in building and refining their professional aged care skills.
Aged Care (Consequential and Transitional Provisions) (Deeming of Registered Providers) Determination 2025 Schedules
The Aged Care Determination 2025 Schedules 1,2 and 3.
Aged Care (Consequential and Transitional Provisions) (Deeming of Registered Providers) Determination 2025
The Aged Care Determination 2025 was made by the System Governor.
National Dementia Action Plan Overview
An overview of the National Dementia Action Plan 2024–2034, including a summary and 8 high-level actions.
COVID-19 – information for permanent aged care residents – emergency leave
Unpredictable COVID-19 outbreaks are still occurring in aged care homes and the broader community, so emergency leave continues to be available for permanent aged care residents until 31 December 2026. This fact sheet explains COVID-19 emergency leave provisions for residents.
Support at Home program – services
This fact sheet provides detail on the range of services that can be accessed under Support at Home.
COVID-19 outbreaks in Australian residential aged care homes – 19 December 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Support at Home program – Restorative Care Pathway
This fact sheet provides an overview of the Restorative Care Pathway and how it can be used for short-term restorative care.
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