My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
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Complaints in aged care
This video explains the complaints process under the new Aged Care Act. It explains how feedback is an important way for providers to understand what is working well in aged care and identify areas that can be improved.
4:11
Working in aged care
The new Aged Care Act starts from 1 November 2025. This video explains the 5 important changes that you should be aware of under the new Act if you work in aged care.
Star Ratings quarterly data extract – August 2025
Service level Star Ratings data as at August 2025.
Residential-based aged care services and staff accommodation list of successful grant applicants
This publication provides information on successful applicants in the ACCAP round, including the amount of the grant, provider and service details as well as geographical and remoteness information.
General feedback for Unsuccessful applicants
This publication provides information for unsuccessful and ineligible applicants on why their applications were unsuccessful/ineligible and also how unsuccessful applications could have been strengthened
Support at Home program – Pooled care management funding and service delivery branches fact sheet
This factsheet will help providers understand how to allocate pooled care management funds within a service delivery branch. It explains the allocation and management of care management funding and what a service delivery branch is.
Quality Standards – Communication toolkit for older people
This toolkit helps aged care providers and community groups explain the strengthened Aged Care Quality Standards to older people, their families and carers. These changes start on 1 November 2025.
Aged Care Transition Taskforce – Terms of Reference
The terms of reference for the Aged Care Transition Taskforce.
Consultation summary report on a national registration scheme to support personal care workers in aged care
We undertook a public consultation on a national registration scheme to support personal care workers employed in aged care. The summary report is now available.
Aged Care Provider Requirements Search tool – Webinar presentation
This presentation includes provider requirements search tool, aged care reforms, new regulatory model, regulatory options
Second Report on the implementation of the care finder program
The second report of the implementation of the care finder program (June 2021 to December 2024), prepared by Australian Healthcare Associates (AHA) is a culmination of program data collection and analysis, and interviews with PHNs, care finders and clients, and key stakeholders.
05:25
I am the centre of my Aged Care – Auslan
This video, delivered in Auslan, explains how the standards provide protections and rights for older people, empowers them to make their own choices and decisions and makes them feel safe and comfortable, where they live.
COVID-19 outbreaks in Australian residential aged care homes – 12 September 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Influenza Vaccination Rates in Residential Aged Care – 12 September 2025
This table provides influenza vaccination rates of aged care residents by facility across Australia using data from the Australian Immunisation Register.
Aged Care Act 2024 Statement of Rights – A4 explainer
This is a double-sided A4 printable resource which summarises what rights older people have when accessing aged care services. Providers can use this resource in welcome packs for older people accessing their services.
Evaluation of the Greater Choice for At Home Palliative Care Program – Midpoint Report (June 2025)
The Midpoint Report is the 2nd in a series of 3 reports, evaluating the Greater Choice for At Home Palliative Care Program (2021-2025) delivered by PHNs, the Program aims to increase access to palliative care at home and in the community.
Star Ratings fact sheet for older people
Information about Star Ratings for older people.
Evaluation of the Greater Choice for At Home Palliative Care Program – Baseline Report (March 2025)
The Baseline Report is the 1st in a series of 3 reports, evaluating the Greater Choice for At Home Palliative Care Program (2021-2025) delivered by PHNs, the Program aims to increase access to palliative care at home and in the community.
Evaluation of the Greater Choice for At Home Palliative Care Program – Midpoint Case Studies (June 2025)
The Midpoint Case Studies is a pop-out document accompanying the Midpoint Evaluation Report (June 2025) for the Greater Choice for At Home Palliative Care Program (2021-2025) delivered by PHNs, the Program aims to increase access to palliative care at home and in the community.
Greater Choice for At Home Palliative Care Evaluation – Midpoint Activity Catalogue (April 2025)
The Activity Catalogue contains a snapshot of activities and accompanies the Midpoint Evaluation Report (June 2025) for the Greater Choice for At Home Palliative Care Program (2021-2025) delivered by PHNs, the Program aims to increase access to palliative care at home and in the community.
COVID-19 outbreaks in Australian residential aged care homes – 5 September 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
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Webinar 10: Aged Care Reforms – Impacts on the MPS program & providers – webinar recording
The tenth webinar in the series provides information on MPSP reform updates, amendment bills and rules, and preparation for the new Aged Care Act from 1 November 2025.
Home Care Service Notification Form
This form enables approved providers for home care to notify the Secretary, Department of Health, Disability and Ageing (the department), of new or changes in home care services through which it proposes to provide home care under the Aged Care Act 1997 (the Act) and Amendment Act.
Commonwealth Home Support Program (CHSP) changes from 1 November 2025 – information for clients
This fact sheet is to help CHSP clients understand what they need to do to maintain their eligibility for government-funded services from 1 November 2025.
Commonwealth Home Support Program (CHSP) changes from 1 November 2025 – letter to providers
This letter is for CHSP providers to explain the changes that were introduced to the program on 1 July 2025 and guidance to prepare for upcoming changes from 1 November 2025.
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