My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Managing volunteers in aged care – Guidance handbook for volunteer managers
Guideline
  This handbook provides guidance for aged care volunteer managers for volunteer engagement and management processes including recruitment, onboarding, retention, administration and further training and information. Aged care providers can also use this resource to support their volunteer managers.
  Volunteers in aged care training and resource kit – For volunteers and volunteer managers
Fact sheet
  This toolkit connects volunteers, volunteer managers, and aged care providers to free, publicly available training and information on a range of topics. It does not replace or replicate any current provider training; it is aimed at complementing any existing training available for volunteers.
  New Aged Care Act – Q&A session
Presentation
  This webinar recording is a Q&A session about the draft new Aged Care Act, which was available for consultation from 14 December 2023 to 8 March 2024. The panel answered questions from the audience.
  COVID-19 outbreaks in Australian residential aged care facilities – 16 February 2024
Report
  This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.
  Home Care Packages Program Assurance Framework
Policy, strategy or framework
  The Home Care Packages Program Assurance Framework outlines how we will conduct assurance of the program.
  Home Care Packages Program Assurance Plan 2023–25
Policy, strategy or framework
  The Home Care Packages Program Assurance Plan 2023–25 protects the integrity of the Home Care Packages (HCP) Program funding through evidence-based assurance of the HCP Program’s design, delivery and administration.
  Comprehensive Palliative Care in Aged Care (CPCiAC) Measure – Interim Report
Report
  This report provides an interim assessment of progress of the Comprehensive Palliative Care in Aged Care (CPCiAC) measure up to August 2023.
  National summary of Home Care Package prices – 31 December 2023
Dataset
  To further improve the transparency of Home Care Package pricing for senior Australians, their families and carers, the Department of Health publishes national median prices for common home care services, care management and package management. This data is updated quarterly.
  Home Care Package – Published pricing schedule – 31 December 2023
Dataset
  To further improve the transparency of Home Care Package pricing for senior Australians, their families and carers, the Department of Health publishes national median prices for common home care services, care management and package management. This data is updated quarterly.
  COVID-19 outbreaks in Australian residential aged care facilities – 9 February 2024
Report
  This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.
  Presentation – Single Assessment System for aged care
Presentation
  This document comes from the online information session for organisations interested in submitting a Request for Tender for the Single Assessment System for aged care.
  Disability Support for Older Australians Program manual
Procedure
  This program manual is a guide for Disability Support for Older Australians (DSOA) service coordinators and clients.
  Disability Support for Older Australians Program – How to Complete a Change of Needs Application
Fact sheet
  This fact sheet provides information to assist Disability Support for Older Australians (DSOA) service coordinators with completing a change of needs application for DSOA clients. 
  Star Ratings – Frequently asked questions for residential aged care providers
Fact sheet
  Frequently asked questions about Star Ratings for residential aged care providers.
  Joint statement to clarify the roles and responsibilities for the delivery of health care for people receiving aged care services
Agreement
  This document is a statement to clarify the roles and responsibilities to deliver health care for older people receiving aged care and to provide policy guidance for aged care and health providers.
  COVID-19 outbreaks in Australian residential aged care facilities – 1 February 2024
Report
  This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.
  Integrated Assessment Tool (IAT) live trial – Final report 2023
Report
  This report outlines the findings of the Integrated Assessment Tool live trial we held between April and July 2023. 
  COVID-19 oral treatments – Information for residents in residential aged care homes and their families
Fact sheet
  This fact sheet outlines how and when oral treatments for COVID-19 will be administered in residential aged care homes on oral treatments.
  National Aged Care Advisory Council Terms of Reference
Terms of reference
  The Australian Government has established the National Aged Care Advisory Council to provide expert advice to support the implementation of these aged care reforms.
  Quarterly Financial Report – Provider contact details
Training
  The Quarterly Financial Report (QFR) provider contact video, is designed to familiarise and support aged care providers in reviewing and updating the Contact Details section in the new QFR application on GPMS. 
  Quarterly Financial Report – Bulk upload with excel template
Training
  The Quarterly Financial Report (QFR) bulk upload with excel template video, is designed to familiarise and support aged care providers to upload their data using excel templates in the new QFR application on GPMS. 
  Quarterly Financial Report – Reissue and resubmit
Training
  The Quarterly Financial Report (QFR) reissue and resubmit video, is designed to familiarise and support aged care providers to access their QFR if it is re-issued, including the steps they need to take to resubmit their QFR in the new QFR application on GPMS. 
  Quarterly Financial Report – Declaration and submission
Training
  The Quarterly Financial Report (QFR) declaration and submission video, is designed to familiarise and support aged care providers to efficiently complete their QFR declaration and submit their QFR in the new QFR application on GPMS. 
  COVID-19 outbreaks in Australian residential aged care facilities – 25 January 2024
Report
  This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.
  Expansion of the National Aged Care Mandatory Quality Indicator Program consultation paper
Guideline
  This document provides information about the public consultation that is now open on 3 new staffing quality indicators for the National Aged Care Mandatory Quality Indicator Program. 
  Date last updated:
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