My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Discussion card for aged care providers: What rights-based care looks like
Aged care providers can use this discussion card to explain to older people, their families and carers what rights-based care looks like.
Reflection sheet for aged care providers - What matters to me in care
Aged care providers can use this reflection tool when talking to older people, their families and carers about their care preference.
Discussion card for aged care workers: What rights-based care looks
Aged care workers can use this discussion card to explain to older people, their families and carers about what rights-based care looks like.
Quick reference guide for aged care providers: Working with registered supporters
Aged care providers can use this guide to step through the process of working with registered supporters.
Delivering inclusive aged care booklet
This booklet provides essential information and resources to help aged care providers deliver culturally responsive and inclusive services to
older people from diverse backgrounds.
older people from diverse backgrounds.
Aged Care Transition Taskforce – Summary of fourteenth meeting – 24 October 2025
A summary of the Aged Care Transition Taskforce meeting held on 24 October 2025.
Letter to residential aged care residents – Important update: New Aged Care Act and your aged care fee arrangements
A copy of the letter sent to residential aged care providers to share with their residents. The letter provides an important update about the new Aged Care Act and their aged care fee arrangements.
Transition Care Program – Full list of approved service types
This factsheet contains the full list of service types approved for delivery under the Transition Care Program (TCP).
Transition Care Program – New Aged Care Act 2024 implementation – Assessment and client care
These FAQs are designed to provide clarification and guidance to States, Territories and Transition Care Program (TCP) registered providers on assessment and the application of Service Types particular to the TCP, upon the commencement of the Aged Care Act 2024 (the Act) on 1 November 2025.
Star Ratings quarterly data extract – October 2025
Service level Star Ratings data as at October2025.
Transition Care Program – New Aged Care Act 2024 implementation FAQs
These FAQs are designed to provide targeted, practical clarification and guidance to States, Territories and Transition Care Program (TCP) registered providers on how implementation of the new Aged Care Act 2024 (the Act) on 1 November 2025 impacts program elements.
Digital Transformation Sector Partners meeting summary – 7 August 2025
This document summarises the discussion and outcomes of the Digital Transformation Sector Partners meeting held on 7 August 2025.
Monthly statement guide for older people
This is a guidance document intended to help participants better understand their monthly statement under the Support at Home program. Providers’ monthly statements may look different.
Digital Transformation Sector Partners slide presentation – 7 August 2025
This document contains the slide presentation from the Digital Transformation Sector Partners meeting held on 7 August 2025.
COVID-19 vaccination information for residents of aged care homes
Information for residents about COVID-19 vaccination, including how to get the vaccine, eligibility, consent, side effects and the type of vaccine used.
24/7 RN coverage tool
This Excel document aims to help providers identify gaps in their 24/7 RN coverage. It contains instructions on how to calculate gaps in coverage for the reported month.
Support at Home monthly statement template
This document is an example of the monthly statement that providers will send to their participants under the Support at Home program. Providers’ templates may look different.
Guide for Short-Term Restorative Care providers transitioning to the Restorative Care Pathway
This guide will assist Short-Term Restorative Care providers to transition to the Support at Home program. It includes information about the new Restorative Care Pathway, transition scenarios for STRC clients, transition activities for STRC providers and STRC transition FAQs.
COVID-19 outbreaks in Australian residential aged care homes – 24 October 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
A new chapter for aged care from 1 November 2025 – Webinar presentation
This presentation supports the aged care providers to manage the transition to the new Aged Care Act, Support at Home program, new regulatory model and strengthened Aged Care Quality Standards.
Support at Home program – Booklet for older people, families and carers
This booklet is aimed at older people and their families and carers. It contains information about the Support at Home program.
Support at Home – service cancellations and no-shows
This fact sheet explains what happens and your rights and responsibilities if you need to make a late cancellation to a scheduled service or you miss an appointment.
Notifications policy
This policy outlines the notifications that an older person and their registered supporters may receive when the System Governor makes a decision relating to the regulation of a supporter under the Aged Care Act 2024. This includes registration, suspension and cancellation of a supporter.
Dispute Resolution policy
This policy outlines how disputes between registered supporters, or an older person and their registered supporter, should be handled under the Aged Care Act 2024.
Choice and Control policy
This policy outlines key elements involved in the registration and regulation of registered supporters that aim to promote the choice and control of older people seeking or receiving aged care services under the Aged Care Act 2024.
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