My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Discussion card for aged care providers: What rights-based care looks like
Template
Aged care providers can use this discussion card to explain to older people, their families and carers what rights-based care looks like.
Multi-Purpose Service Program Manual
Guideline
This manual provides general information and guidance about the Multi-Purpose Service Program (MPSP). It explains the Government’s policy context and operational requirements for funded aged care services provided through the MPSP.
Tip sheet for aged care providers: Checking for alignment between the Statement of Rights and the living experience of older people
Template
Aged care providers can use this tip sheet to help align the Statement of Rights and the living experiences of older people.
Supported decision making: Aged care provider training package
Template
Aged care providers can use this training package to educate workers about supported decision-making.
Discussion card for aged care workers: What rights-based care looks
Template
Aged care workers can use this discussion card to explain to older people, their families and carers about what rights-based care looks like.
Reflection sheet for aged care workers: What matters to me in care
Template
Aged care workers can use this reflection tool when talking to older people, their families and carers about their care preference.
Reflection sheet for aged care providers - What matters to me in care
Template
Aged care providers can use this reflection tool when talking to older people, their families and carers about their care preference.
Everyday practice checklist on cultural safety for aged care workers
Template
Aged care workers can use this checklist to deliver culturally safe, respectful and inclusive care.
Quick reference guide for aged care workers: Working with registered supporters
Template
Aged care workers can use this guide to step through the process of working with registered supporters.
Supported decision making: Aged care provider training presentation
Template
Aged care providers can use this presentation to educate workers on applying supported decision-making in their daily work.
Multi-Purpose Service Program: Template for service agreements
Form
This template provides an example of a service agreement to assist Multi-Purpose Service Program (MPSP) providers to establish service agreements with individuals accessing funded aged care services.
Cultural safety self-reflection tool for aged care workers
Template
Aged care workers can use this tool for ongoing self-reflection on how personal values, culture and assumptions influence interactions with older people.
Reflection sheet for workers: What matters to me in care
Template
Workers can use this reflection tool when talking to older people, their families and carers about their care preference.
Letter to residential aged care residents – Important update: New Aged Care Act and your aged care fee arrangements
Letter
A copy of the letter sent to residential aged care providers to share with their residents. The letter provides an important update about the new Aged Care Act and their aged care fee arrangements.
Aged Care Transition Taskforce – Summary of fourteenth meeting – 24 October 2025
Meeting minutes
A summary of the Aged Care Transition Taskforce meeting held on 24 October 2025.
Delivering inclusive aged care booklet
Procedure
This booklet provides essential information and resources to help aged care providers deliver culturally responsive and inclusive services to
older people from diverse backgrounds.
older people from diverse backgrounds.
Care minutes targets in individual residential care homes (financial year 2025-26)
Dataset
This document provides information on care minutes targets in each approved residential care home for financial year 2025-26.
Guide – how to report offline beds in residential aged care
Guideline
This guide provides clear and practical instructions for residential aged care providers on how to report offline beds.
Transition Care Program Guidelines – November 2025
Guideline
These guidelines provide general information about the Transition Care Program (TCP).
Transition Care Program – New Aged Care Act 2024 implementation FAQs
Fact sheet
These FAQs are designed to provide targeted, practical clarification and guidance to States, Territories and Transition Care Program (TCP) registered providers on how implementation of the new Aged Care Act 2024 (the Act) on 1 November 2025 impacts program elements.
Places to people – Fact sheet for providers
Fact sheet
We are making changes to residential aged care so older people will have more choice. Find out about the changes and what they mean for residential aged care providers.
Star Ratings quarterly data extract – October 2025
Dataset
Service level Star Ratings data as at October2025.
Transition Care Program – New Aged Care Act 2024 implementation – Assessment and client care
Fact sheet
These FAQs are designed to provide clarification and guidance to States, Territories and Transition Care Program (TCP) registered providers on assessment and the application of Service Types particular to the TCP, upon the commencement of the Aged Care Act 2024 (the Act) on 1 November 2025.
Transition Care Program – Full list of approved service types
Fact sheet
This factsheet contains the full list of service types approved for delivery under the Transition Care Program (TCP).
COVID-19 outbreaks in Australian residential aged care homes – 24 October 2025
Report
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Date last updated:
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