My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Support at Home letters – Frequently asked questions for providers
Fact sheet
  This resource answers some frequently asked questions from providers about preparing for the new Support at Home program. Letters and a checklist have been mailed to Home Care Package care recipients.
  Support at Home letters – Frequently asked questions for older people
Fact sheet
  This resource answers some frequently asked questions from older people about preparing for the new Support at Home program. Letters and a checklist have been mailed to Home Care Package care recipients. 
  COVID-19 outbreaks in Australian residential aged care homes – 9 May 2025
Report
  This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
  New aged care regulatory model – provider obligations and rules – webinar slides
Presentation
  These are the presentation slides for the New aged care regulatory model – provider obligations and rules webinar on the 8th of May, 2025
  Aged Care Transition Taskforce – Summary of sixth meeting – 31 March 2025
Meeting minutes
  A summary of the Aged Care Transition Taskforce meeting held on 31 March 2025.
  Aged Care Transition Taskforce – Summary of seventh meeting – 28 April 2025
Meeting minutes
  A summary of the Aged Care Transition Taskforce meeting held on 28 April 2025.
  Digital Transformation Tech Talk – Webinar recording – 2 April 2025
Training
  This is the recording of the Digital Transformation Tech Talk webinar held on 2 April 2025. We provided an update on the Digital Transformation Roadmap and on our current releases, the draft Aged Care Data and Digital Strategy, Business-to Government (B2G) conformance and the new Aged Care Act.
  COVID-19 outbreaks in Australian residential aged care homes – 2 May 2025
Report
  This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
  Residential aged care financial reporting and care minutes funding update – Webinar slides
Presentation
  Slides for the residential aged care financial reporting and care minutes funding update webinar.
  Letter to older people approved for Home Care Packages after 12 September 2024
Letter
  A copy of the letter sent to older people approved for a Home Care Package after 12 September 2024. The letter concerns next steps to transition to the Support at Home program by 1 July 2025.  
  Letter to older people approved for Home Care Packages before 12 September 2024
Letter
  A copy of the letter sent to older people approved for a Home Care Package before 12 September 2024. The letter concerns next steps to transition to the Support at Home program by 1 July 2025.
  Submit a Support at Home claim
Infographic
  This is a step-by-step guide on how to complete claims for the Support at Home program using the Services Australia Aged Care Provider Portal (ACPP) from 1 July 2025.
  Checklist for HCP care recipients transitioning to Support at Home
Fact sheet
  This resource outlines the steps that Home Care Package care recipients can take to prepare for their transition to the Support at Home program from 1 November 2025.  
  Free training opportunities for aged care workers
Report
  Learn about free training opportunities for aged care workers.
  Older persons aged care advocacy and representative groups
Fact sheet
  Find a suitable advocate for your own situation.
  COVID-19 outbreaks in Australian residential aged care homes – 24 April 2025
Report
  This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
  COVID-19 outbreaks in Australian residential aged care homes – 17 April 2025
Report
  This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
  Webinar 6: Multi-Purpose Services Program Aged Care Reforms – Impacts on the MPSP and providers – 28 February 2025 – Video
Presentation
  This webinar was held on 28 February 2025 and provides instructions on MPSP reforms and updates, MPSP subsidies and client fees, transitional arrangements (preparing for client data collection) and questions and answers.
  Business to Government (B2G) – Frequently asked questions
Fact sheet
  This guide aims to support aged care providers by answering frequently asked questions about B2G.
  Webinar 6: Multi-Purpose Services Program Aged Care Reforms – Impacts on the MPSP and providers – 28 February 2025 – Presentation slides
Presentation
  This webinar was held on 28 February 2025 and provides instructions on MPSP reforms and updates, MPSP subsidies and client fees, transitional arrangements (preparing for client data collection) and questions and answers.
  Aged Care On-site Pharmacist Measure – Information Flyer for Residential Aged Care Homes
Fact sheet
  This flyer provides information on how on-site pharmacists can provide support with residents’ medications and the quality use of medicines in aged care homes. 
  Support at Home program update for older people, families and carers – Webinar video
Presentation
  This webinar gave older people, families and carers an update on the Support at Home program, including information for existing care recipients transitioning into Support at Home from 1 July 2025.
  Higher everyday living and accommodation funding reform – Webinar video
Presentation
  This webinar was for aged care providers, older people, families and carers. It covered key reforms under the Aged Care Act 2024, focusing on the new Higher Everyday Living Fee and changes to residential aged care accommodation funding.
  Residential aged care residents COVID-19 vaccination rates – 10 April 2025
Dataset
  This table provides COVID-19 vaccination rates of aged care residents by facility across Australia over the past 12 months, using data from the Australian Immunisation Register.
  COVID-19 outbreaks in Australian residential aged care homes – 11 April 2025
Report
  This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
  Date last updated:
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