My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Questions and answers from the Residential Aged Care webinar – 16 May 2023
Questions and answers from Aged Care Funding Reforms Webinar #6, held on 16 May 2023.
Care minutes targets in residential aged care by service
This document provides information on service-level care minutes targets in residential aged care.
Questions and answers from the Mandatory Care Minutes webinar – 5 September 2023
Questions and answers from the Aged Care Funding Reforms Webinar held on 5 September 2023.
COVID-19 outbreaks in Australian residential aged care facilities – 1 December 2023
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.
Mandatory care minutes targets and responsibility – provider readiness checklist
This fact sheet helps approved residential aged care providers operate under the care minutes responsibility, including key procedures and definitions.
Questions and answers: Changes to published care minutes targets and Star Ratings
This document provides answers to questions about changes to the published care minutes targets that may have impacted some approved providers of residential care services.
2022–23 Report on the Operation of the Aged Care Act 1997
This report on the Operation of the Aged Care Act 1997 (the Act) meets the requirement of section 63–2 of the Act that the Minister present to Parliament a report on the operation of the Act for each financial year. This report shows the operation of the Act during 2022–23.
Council of Elders communique – 20 October 2023
An update from the Council of Elders after their meeting on 20 October 2023.
Provider Operations Reporting – FAQs
This FAQ document is designed to help aged care providers understand new legislation, policy change and their obligations.
Registered nurse coverage in residential aged care by facility
This document provides information on facility level 24/7 registered nurse coverage in residential aged care across Australia.
Registered nurse coverage in residential aged care dashboard
This dashboard provides users with high level information on 24/7 registered nurse coverage in residential aged care.
Quarterly Financial Reporting Help Desks for Aged Care Providers
This help desk reference guide is designed to support approved age care providers to seek assistance from the correct help desks.
Quick reference guide: Adding a new Quarterly Financial Report (QFR) Financial Reporting user in GPMS
This quick reference guide is designed to support Organisation Administrators to add new Financial Reporting users to the GPMS provider portal so they can access the QFR application.
QFR Provider User Guide
The QFR User Guide is designed to support aged care providers in submitting and managing their QFR.
COVID-19 outbreaks in Australian residential aged care facilities – 24 November 2023
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.
‘Share Your Story’ form – Volunteer Managers and aged care providers
Form for Volunteer Managers and aged care providers to share their stories about engaging volunteers and/or what they love about working as a Volunteer Manager. Stories focus on the impact volunteers and/or Volunteer Managers make in aged care to support older people in aged care.
Volunteers in aged care training and resource kit – For volunteers and volunteer managers
This toolkit connects volunteers, volunteer managers, and aged care providers to free, publicly available training and information on a range of topics. It does not replace or replicate any current provider training; it is aimed at complementing any existing training available for volunteers.
Engaging volunteers in aged care – Guidance handbook for aged care providers
The aim of this booklet is to guide providers through the considerations involved in volunteer engagement. Topics covered include the legislative environment, checklists to prepare for volunteer engagement, designing volunteer roles, recruitment and retention and some frequently asked questions.
‘Share your Story’ form – Aged care volunteers
Form for volunteers in aged care to share their stories. Stories focus on celebrating their contributions, sharing their diverse experiences, and inspiring others to volunteer.
Standard media consent form – Aged care volunteers
Standard Department of Health and Aged Care consent form for use of photographs, recordings, quotes and testimonials.
Managing volunteers in aged care – Guidance handbook for volunteer managers
This handbook provides guidance for aged care volunteer managers for volunteer engagement and management processes including recruitment, onboarding, retention, administration and further training and information. Aged care providers can also use this resource to support their volunteer managers.
‘Share your Story’ form – Innovations in aged care volunteering
Form for anyone with a story about innovations in aged care volunteering. Stories focus on what the innovative approach was, how it helped overcome a challenge or barrier, and how others can learn from this experience or use a similar approach.
Frequently asked questions for potential volunteers in aged care
A factsheet of frequently asked questions commonly asked by people interested in aged care volunteering.
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Comprehensive Palliative Care in Aged Care Program – SA Health
This video shows how the Comprehensive Palliative Care in Aged Care Program is successfully empowering aged care providers in the delivery of palliative care in South Australia.
Quarterly Financial Reporting FAQ
Quarterly Financial Reporting frequently asked questions for aged care providers to use as a guide when collating their financial information.
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