My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Support at Home – Communication toolkit for informing older people
This toolkit provides information and materials to help aged care providers, peak bodies, advocacy organisations and community groups inform older people, their families and carers about how the Support at Home program will operate under the new Aged Care Act.
Support at Home – The new priority system and funding allocation
At the start of your aged care journey, you may be seeking information on how to access government-subsidised aged care services, such as Support at Home, and what steps are involved in the process.
Support at Home guidance for General Practitioners
This provides practical steps to enable General Practitioners (GPs) to continue to play a critical role in supporting older people to live at home for longer.
Support at Home - Finalising HCP claims and commencing claims for Support at Home
This document is to support providers to commence Support at Home claiming from 1 December 2025.
IFNACC submission – Aged Care Rules (Release 2b)
The Interim First Nations Aged Care Commissioner provided this submission during consultation on Release 2b of the Aged Care Rules.
IFNACC submission – Closing the Gap Independent Aboriginal and Torres Strait Islander-led Review
The Interim First Nations Aged Care Commissioner provided this submission during consultation on the Closing the Gap Independent Aboriginal and Torres Strait Islander-led Review.
IFNACC submission – IHACPA consultation on the Pricing Framework for Residential Aged Care, 2025-26
The Interim First Nations Aged Care Commissioner provided this submission during IHACPA’s consultation on the Pricing Framework for Residential Aged Care Services, 2025-26.
The Interim First Nations Aged Care Commissioner provided this submission during IHACPA’s consultation on the Support at Home service list, 2025-26
The Interim First Nations Aged Care Commissioner provided this submission during IHACPA’s consultation on the Support at Home service list, 2025-26.
IFNACC submission – Administration of My Aged Care review
The Interim First Nations Aged Care Commissioner provided this submission during the Inspector-General of Aged Care’s review into the Administration of My Aged Care.
IFNACC submission – Aged Care Rules (Release 2a)
The Interim First Nations Aged Care Commissioner provided this submission during consultation on Release 2a of the Aged Care Rules.
Influenza Vaccination Rates in Residential Aged Care – 10 October 2025
This table provides influenza vaccination rates of aged care residents by facility across Australia using data from the Australian Immunisation Register.
IFNACC submission – Aged Care Rules (Release 4b)
The Interim First Nations Aged Care Commissioner provided this submission during consultation on Release 4b of the Aged Care Rules.
IFNACC submission – Exposure Draft of the New Aged Care Act
The Interim First Nations Aged Care Commissioner provided this submission during consultation on the Exposure Draft of the new Aged Care Act.
IFNACC submission – Aged Care Rules (Release 4a)
The Interim First Nations Aged Care Commissioner provided this submission during consultation on Release 4a of the Aged Care Rules.
IFNACC submission – Aged Care Rules (Release 3)
The Interim First Nations Aged Care Commissioner provided this submission during consultation on Release 3 of the Aged Care Rules.
IFNACC submission – Aged Care Rules (Release 1)
The Interim First Nations Aged Care Commissioner provided this submission during consultation on Release 1 of the Aged Care Rules.
New Aged Care Act Roadmap 2025 for older people, their families and carers
This roadmap outlines key dates and milestones that older people, their families and carers should be aware of in the lead up to the start of the new Aged Care Act from 1 November 2025.
AT-HM scheme guidelines
These resources explain the AT-HM scheme and how it operates under the Support at Home program. The appendices include information for providers on prescriptions and claiming.
Aged Care Act 2024 Statement of Rights – A3 poster
This is a double-sided A3 poster which summarises what rights older people have when accessing aged care services. Providers can pin it up around their organisation, such as resident common areas, staff break rooms and bulletin boards.
Summary of indicative Support at Home prices
This fact sheet includes indicative price ranges for most Support at Home services. These price ranges reflect what Home Care Package Program providers have reported that they intend to charge for services under Support at Home.
Government Provider Management System (GPMS) – Frequently Asked Questions – New Act 2025 System changes
This FAQ guide outlines key changes to the GPMS portals following the implementation of the Aged Care Act 2024, including portal access, user roles, reporting requirements, terminology updates, and how registered providers can manage their organisation and contacts.
Guide to determining when accommodation reforms apply to new residents
This resource helps registered residential aged care providers determine whether RAD/RAC retention and DAP indexation apply when a new resident enters their home.
Contributions – Toolkit to support communications to older people, their families and carers
This toolkit provides information and materials to help peak bodies, advocacy organisations and community groups inform older people, their families and carers about contributions under the new Aged Care Act, including for Support at Home and residential aged care.
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Webinar 11: Multi-Purpose Service – Aged Care Reforms: Impacts on the MPSP and providers – webinar recording
The eleventh webinar in the series provides updates on the MPSP reforms, policy manual, and the Thin Markets review work underway.
COVID-19 outbreaks in Australian residential aged care homes – 10 October 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
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