Aged care resources

A list of resources – including apps, audio and video resources and other publications – about aged care.

My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.

Resources

Consent for restrictive practices – Information for aged care providers

This fact sheet outlines the informed consent requirements for approved providers on obtaining informed consent from a Restrictive Practices Substitute Decision Maker (RPSDM) to use a restrictive practice on a care recipient.

Consent for restrictive practices – Case studies

This document provides case studies on obtaining informed consent from a Restrictive Practices Substitute Decision Maker (RPSDM) to use a restrictive practice on a care recipient.

Strengthened Aged Care Quality Standards – Pilot Program

This document provides the strengthened Quality Standards that have incorporated recent feedback from public consultation held 17 October to 25 November 2022. This version of the strengthened Quality Standards is being Piloted by the Aged Care Quality and Safety Commission from April 2023.

A new model for regulating aged care and new Aged Care Act – Frequently Asked Questions

This document contains the answers to Frequently Asked Questions on a new model for regulating aged care – Consultation Paper No.2: Details of the proposed new model.

Consultation Summary Report – Aged Care Quality Standards (May 2023)

This consultation summary report outlines what we heard and how we have responded to the feedback from the public consultation of the strengthened Aged Care Quality Standards held 17 October to 25 November 2022.
1:59:19

Reforming in-home aged care update – 18 May 2023

Watch the recording from the reforming in-home aged care update webinar from 18 May 2023.

Aged care workforce wage rise – Home Care Packages Program – Care recipient fact sheet

This fact sheet assists Home Care Package (HCP) Program care recipients to prepare for the increase to award wages from 30 June 2023.
1:00:43

Residential aged care funding – Budget update

Watch the recording from the residential aged care funding 2023–24 Budget update webinar.

COVID-19 outbreaks in Australian residential aged care facilities – 26 May 2023

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.
00:06:19

Valerie Braithwaite on Relational Regulation – Video

Watch emeritus professor Valerie Braithwaite explain the importance of relational regulation in the new model for regulating aged care.

Letter to Home Care Package recipients about wage subsidy increase

The department is sending a letter to all Home Care Package recipients to let them know that their package will increase by 11.9% from 1 July 2023 to cover the cost of the Fair Work Commission’s 15% award wage increase and other increases in prices.
58:50

A new model for regulating aged care – 9 May 2023 – Webinar recording

We’re developing a new model for regulating aged care as part of the changes to improve the quality and safety of aged care in Australia. We’re hosting this webinar to share the details and seek your views on the changes we’re proposing.

Home Care Packages Program – subsidies and supplements update

Following the 15% increase to award wages for aged care workers, the Australian Government is increasing the home care subsidy and some supplements by 11.9% (including annual indexation) from 1 July 2023.

HCP Program Assurance Reviews – Explanatory notes

This document provides further information about the Home Care Packages (HCP) program assurance reviews and should be read together with HCP program Assurance Framework.

Understanding fees for home care

This fact sheet outlines the fees you may be asked to pay for home care.

Reforming in-home aged care update 18 May 2023 – Webinar slides

This presentation contains the slides presented at the Reforming in-home aged care update webinar.

COVID-19 infection control training – Online training modules

View the updated COVID-19 infection control training online modules.

Council of Elders – Let's change aged care together

The Council of Elders are here to help shape the aged care system by informing older Australians about the aged care reforms and providing advice to the Government about aged care reform and ageing well.

COVID-19 outbreaks in Australian residential aged care facilities – 19 May 2023

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.
56:26

New residential aged care quality indicators launched 1 April 2023 – Webinar recording

This webinar provides information on the six new quality indicators introduced from 1 April 2023 as part of the National Aged Care Mandatory Quality Indicator Program.

COVID-19 outbreaks in Australian residential aged care facilities – 12 May 2023

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.

Council of Elders communique – 19 and 20 April 2023

An update from the Council of Elders after their meeting on 19 and 20 April 2023.

Star Ratings quarterly data extract – May 2023

Service level Star Ratings data as at May 2023.

Delivering the largest ever pay rise to aged care workers – Budget 2023–24

This Budget 2023–24 fact sheet outlines measures to increase the wages of aged care workers, roll out a new regulatory model, and embed new aged care assessment arrangements.

COVID-19 outbreaks in Australian residential aged care facilities – 5 May 2023

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.

Digital Transformation Sector Partners meeting summary – 21 April 2023

This document summarises the discussion and outcomes of the Digital Transformation Sector Partners meeting on 21 April 2023.

Digital Transformation Sector Partners slide presentation – 21 April 2023

This presentation contains the slides presented at the Digital Transformation Sector Partners meeting on 21 April 2023.

Exposure draft and explanatory statement of the draft Aged Care Legislation Amendment (Transparency of Information) Principles 2023

This is an exposure draft and explanatory statement of proposed amendments to the Accountability Principles 2014 and the Information Principles 2014.

Residential, home care & transition care provider transparency

Fact sheet to help providers with understanding new aged care reporting requirements

Health Ministers’ Meeting – Communique 17 April 2023

Health Ministers and Health Chief Executives met in Canberra to discuss priorities for the Australian health system.
59:22

Exemption from the 24/7 registered nurse responsibility – how to apply

Information for eligible providers about how to complete the application form for an exemption from the 24/7 registered nurse responsibility.

Working in aged care in Australia - Let’s change aged care together

Aged care reforms for aged care workers. Find out more about how reforms will impact you. where you can access supports and how you can get involved.

COVID-19 outbreaks in Australian residential aged care facilities – 28 April 2023

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.

Workforce initiatives

This factsheet is a summary of some of the workforce initiatives available to support aged care providers.

Digital Transformation Sector Partners meeting summary – 24 March 2023

This document summarises the discussion and outcomes of the Digital Transformation Sector Partners meeting on 24 March 2023.

Digital Transformation Sector Partners slide presentation – 24 March 2023

This presentation contains the slides presented at the Digital Transformation Sector Partners meeting on 24 March 2023.

A new model for regulating aged care – Consultation paper 2 – Details of the proposed new model

This second consultation paper outlines the details of the proposed approach to regulating aged care.

COVID-19 outbreaks in Australian residential aged care facilities – 21 April 2023

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.
52:49

Home Care Package provider webinar – program inclusions and exclusions

This webinar recording is for Home Care Packages providers and peak bodies.

Disability Support for Older Australians Program and aged care services – For clients

Information regarding the interface between the DSOA Program and aged care services

Disability Support for Older Australians Program and aged care services – For service providers

Information regarding the interface between the DSOA Program and aged care services

National Aged Care Advisory Council communique – March 2023

The meeting of the National Aged Care Advisory Council was held on 29 March 2023.

National Aged Care Advisory Council communique – February 2023

The meeting of the National Aged Care Advisory Council was held on 20 February 2023.

COVID-19 outbreaks in Australian residential aged care facilities – 14 April 2023

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.

Presentation slides – Supporting WA home care providers to recruit and train personal care workers

View the presentation slides from the supporting WA home care providers to recruit and train personal care workers webinar that was held on 30 March 2023.
57:21

Webinar recording – Supporting WA home care providers to recruit and train personal care workers

This recording is of the supporting WA home care providers to recruit and train personal care workers webinar that was held on 30 March 2023.

COVID-19 outbreaks in Australian residential aged care facilities – 6 April 2023

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.

Home Care Packages Program Inclusions and Exclusions – FAQs for Providers – version 1

To accompany recent updates to the HCP Program Operational Manual: A Guide for Home Care Providers, this Frequently Asked Questions fact sheet will support providers and care recipients to clarify what is included and excluded under the HCP Program.

2023 Residents' Experience Survey Questions and Answers

This publication is a list of commonly asked questions received regarding the Residents’ Experience Survey.

Aged Care Volunteer Visitors Scheme National Guidelines

This document outlines the aims of the program and the roles and responsibilities of all parties to support program implementation. The Aged Care Volunteers Visitors Scheme (ACVVS) commences 1 July 2023.

Home Care Package Provider – Program inclusions and exclusions – Webinar slides

This presentation contains the slides presented at the Home Care Package provider webinar on program inclusions and exclusions.

COVID-19 vaccination – In-home care workforce vaccination rates

This table shows workers’ COVID-19 vaccination rates for Home Care Package providers across Australia.

COVID-19 vaccination – Commonwealth Home Support Programme workforce vaccination rates

This table shows workers’ COVID-19 vaccination rates for Commonwealth Home Support Programme providers across Australia.
55:30

Webinar recording – Supporting VIC and TAS home care providers to recruit and train personal care workers

This recording is of the supporting VIC and TAS home care providers to recruit and train personal care workers webinar that was held on 16 March 2023.

Privacy notice – applications for exemptions to the 24/7 registered nurse responsibility

This privacy notice explains why we collect information in applications for exemptions from the 24/7 registered nurse responsibility.

Presentation slides – Supporting VIC and TAS home care providers to recruit and train personal care workers

View the presentation slides from the supporting VIC and TAS home care providers to recruit and train personal care workers webinar that was held on 16 March 2023.

2022–23 Flexible aged care places (Multi-purpose services) allocations round – Application – Part B: New service – residential

Part B of the application for the 2022–23 Flexible aged care places (Multi-purpose services) allocations round – New service – residential

COVID-19 outbreaks in Australian residential aged care facilities – 31 March 2023

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.

Council of Elders communique – 22 and 23 February 2023

An update from the Council of Elders after their meeting on 22 and 23 February 2023.

Council of Elders communique – 25 January 2023

An update from the Council of Elders after their meeting on 5 January 2023.

COVID-19 outbreaks in Australian residential aged care facilities – 24 March 2023

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.

Appendix A – MRFF Dementia, Ageing and Aged Care Mission projects funded as of March 2023

Appendix A to the Medical Research Future Fund (MRFF) Dementia, Ageing and Aged Care Mission Implementation Plan identifies Dementia, Ageing and Aged Care Mission projects funded as at March 2023.

Aged Care Volunteer Visitors Scheme (ACVVS)

A look at the new Volunteer Visitors Scheme (ACVVS), (formerly Community Visitors Scheme (CVS) to be launched 1 July 2023.

Digital Transformation sector partners – Terms of reference

This document defines the purpose, responsibilities, membership approach, and operations of the Digital Transformation (DT) Sector Partners advice group.

2023 Residents’ Experience Surveys - presentation slide

This presentation contains the slides presented at the 2023 Residents’ Experience Surveys webinar.
2:37

Interim Inspector – General of Aged Care

Mr Ian Yates AM discusses the introduction of the Inspector-General of Aged Care Bill to Parliament.
50:42

2023 Residents’ Experience Surveys

All residential aged care providers are encouraged to participate in the 2023 Residents’ Experience Surveys which will contribute 33% to their overall Star Rating score. This webinar provided information about what has changed in the program since 2022 and how the surveys will be conducted.

Digital Transformation Sector Partners meeting summary – 10 March 2023

This document summarises the discussion and outcomes of the Digital Transformation Sector Partners meeting on 10 March 2023.

Digital Transformation Sector Partners slide presentation – 10 March 2023

This presentation contains the slides presented at the Digital Transformation Sector Partners meeting on 10 March 2023.

COVID-19 outbreaks in Australian residential aged care facilities – 17 March 2023

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.

Reforming aged care in Australia

The booklet is aimed at older people and their families. It features stories showing how older people are impacted by the aged care reforms, along with explainer information about the specific reforms mentioned in the stories and information on how to engage with the reforms.

Older persons aged care advocacy and representative groups

Find a suitable advocate for your own situation.

COVID-19 outbreaks in Australian residential aged care facilities – 10 March 2023

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.

Digital Transformation Sector Partners meeting summary – 24 February 2023

This document summarises the discussion and outcomes of the Digital Transformation Sector Partners meeting on 24 February 2023.

Digital Transformation Sector Partners slide presentation – 24 February 2023

This presentation contains the slides presented at the Digital Transformation Sector Partners meeting on 24 February 2023.

Consultation on an exposure draft of the Inspector-General of Aged Care Bill – Summary

We are seeking feedback on a draft Inspector-General of Aged Care Bill (the Bill) to establish a new independent statutory office – the Inspector-General of Aged Care – to provide oversight of, and to drive improvements in the aged care system.

Inspector-General of Aged Care Bill 2022 – Exposure draft

A Bill for an Act to provide for the appointment of an Inspector-General of Aged Care.

COVID-19 outbreaks in Australian residential aged care facilities – 3 March 2023

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.

Consultation on an exposure draft of the Inspector-General of Aged Care Bill

We are seeking feedback on a draft Inspector-General of Aged Care Bill (the Bill) to establish a new independent statutory office – the Inspector-General of Aged Care – to provide oversight of, and to drive improvements in the aged care system.
1:32:54

Video recording – Digital Transformation Tech Talk webinar – 2 March 2023

In this first webinar for 2023, the speakers provided a forecast of the Aged Care reforms and digital transformation initiatives expected in the coming months, as well as a ‘playback’ on the Star Ratings release (which went live late last year).

Fact sheet for residents and families on COVID-19 Vaccination and Antivirals

Information on COVID-19 Vaccination and Antiviral treatments for residents living in aged care homes and their families.

Overview of client support relationships in the Assessor Portal and myAssessor application

This fact sheet is for assessors and provides an overview of the key changes that have been made to the My Aged Care representative model and how it impacts client support relationships and assessor functionality in the Assessor Poral and myAssessor applications.

Summary of My Aged Care system changes – February 2023

The summary gives assessors and service providers an overview of the system changes that will occur on Monday 27 February 2023.

Home Care Package – Published pricing schedule – 31 December 2022

To further improve the transparency of Home Care Package pricing for senior Australians, their families and carers, the Department of Health publishes national median prices for common home care services, care management and package management. This data is updated quarterly.

Overview of client support relationships in the Service and Support Portal

This fact sheet is for providers and provides an overview of the key changes that have been made to the My Aged Care representative model and how it impacts client support relationships and provider functionality in the Assessor Poral and myAssessor applications.

Health Ministers’ Meeting – Communique 24 February 2023

Health Ministers and Health Chief Executives met in Canberra to discuss priorities for the Australian health system.

National summary of Home Care Package prices – 31 December 2022

To further improve the transparency of Home Care Package pricing for senior Australians, their families and carers, the Department of Health publishes national median prices for common home care services, care management and package management. This data is updated quarterly.

COVID-19 outbreaks in Australian residential aged care facilities – 24 February 2023

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.

Provider Specialisation Evidence Form – People from culturally and linguistically diverse backgrounds

This form will help Aged care providers submit a specialisation application for people who are from culturally and linguistically diverse backgrounds.

Provider Specialisation Evidence Form – Lesbian, gay, bisexual, transgender and/or intersex people

This form will help Aged care providers submit a specialisation application for people who identify as Lesbian, gay, bisexual, transgender and/or intersex people.

Provider Specialisation Evidence Form – Care leavers

This form will help Aged care providers submit a specialisation application for people who are part of care leavers.

Provider Specialisation Evidence Form – Veterans

This form will help Aged care providers submit a specialisation application for people who are veterans.

Provider Specialisation Evidence Form – People who live in rural or remote areas

This form will help Aged care providers submit a specialisation application for people who live in rural or remote areas.

Provider Specialisation Evidence Form – Aboriginal and/or Torres Strait Islander peoples and communities

This form will help Aged care providers submit a specialisation application for people who are Aboriginal and/or Torres Strait Islander peoples and communities.

Provider Specialisation Evidence Form – Parents separated from children by forced adoption/removal

This form will help Aged care providers submit a specialisation application for people who were separated from their children by forced adoption/removal.

Provider Specialisation Evidence Form – People who are homeless or at risk of becoming homeless

This form will help Aged care providers submit a specialisation application for people who are homeless or at risk of becoming homeless.

COVID-19 outbreaks in Australian residential aged care facilities – 17 February 2023

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.

Evaluation of the Aged Care System Navigator Trial Extension Measure – Final Report

This report provides the final evaluation of the Aged Care System Navigator trial extension measure. It focused on providing individual, face-to-face support to vulnerable and/or isolated people who faced barriers accessing aged care.

Health Ministers’ Meeting – Communique (1 July 2022)

Health Ministers and Health Chief Executives met in Canberra to discuss priorities for the Australian health system.

COVID-19 outbreaks in Australian residential aged care facilities – 10 February 2023

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.
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