My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Provider Readiness Checklist Playbook
This guide supports registered Support at Home providers delivering personal care services to prepare for the personal care contribution changes taking effect from 1 October 2026.
Support at Home personal care contribution change – Stakeholder kit for providers
Support at Home providers can use this toolkit to inform older people, their families and carers about personal care contribution change starting from 1 October 2026.
Changes to personal care information sessions for Support at Home providers – Presentation – 9 July 2026
View the presentation slides from the changes to personal care information session for Support at Home providers held on 9 July 2026.
Registered nurse coverage in residential aged care dashboard
This dashboard provides users with high level information on 24/7 registered nurse coverage in residential aged care.
Residents’ Experience Survey – participant privacy notice
This privacy notice explains who collects information and what happens to it as part of the Residents' Experience Survey.
Changes to personal care information sessions for Support at Home providers – Presentation – 25 June 2026
View the presentation slides from the changes to personal care information session for Support at Home providers held on 25 June 2026.
Disability Support for Older Australians Program – How to Complete a Change of Needs Application
This fact sheet provides information to assist Disability Support for Older Australians (DSOA) service coordinators with completing a change of needs application for DSOA clients.
Government Response to the Interim First Nations Aged Care Commissioner’s Report
This document is the Australian Government Response to the Government Response to the Interim First Nations Aged Care Commissioner’s Report.
Disability Support for Older Australians Program manual
This program manual is a guide for Disability Support for Older Australians (DSOA) Program service coordinators and clients.
Digital Transformation Sector Partners meeting summary – 2 July 2026
This document summarises the discussion and outcomes of the Digital Transformation Sector Partners meeting held on 2 July 2026.
Digital Transformation Sector Partners slide presentation – 2 July 2026
This document contains the slide presentation from the Digital Transformation Sector Partners meeting held on 2 July 2026.
Residential aged care funding assessments dashboard
This dashboard provides users with information on the progress of residential aged care funding assessments.
Supporting Older People: Volunteer Learning Guide
The Supporting older people: Volunteer learning guide helps registered providers and volunteer managers understand and deliver training on the five core topics consistently.
Aged Care On-site Pharmacist Measure – Primary Health Network – Residential Aged Care Home Support Grant Program Guide
This document is designed to support Primary Health Networks (PHNs) that are participating in the Aged Care On-site Pharmacist Measure – Residential Aged Care Home Support Grant Program.
Schedule of contributions for Support at Home services
This schedule applies to people receiving care through the Support at Home program from 1 November 2025.
Schedule of Subsidies and Supplements for Support at Home
The schedule lists the daily rates of subsidies and supplements for the Support at Home program.
Support at Home program – classifications and budgets
This fact sheet provides an overview of the 8 ongoing classifications and budgets in the Support at Home program.
My Aged Care – Service and Support Portal: An update to your client records in My Aged Care Service
This User Guide explains how to update a client record in My Aged Care by setting the Service End Date and Reason for cessation when the record is no longer correct or relevant.
Care minutes targets in individual residential care homes
This document provides information on care minutes targets in each approved residential care home to September 2026.
Support at Home classifications and funding fact sheet for Aboriginal and Torres Strait Islander people
Support at Home helps older people live at home for longer. This fact sheet provides information about the Support at Home classifications and funding for older Aboriginal and Torres Strait Islander people, their families and carers.
Aged Care Volunteer Visitors Scheme National Guidelines
This document outlines the aims of the program and the roles and responsibilities of all parties to support program implementation. The Aged Care Volunteers Visitors Scheme (ACVVS) commenced 1 July 2023.
Be winter ready for the moments that matter – Winter Vaccination – poster
This poster highlights information about winter vaccinations for people aged 65 and over.
My Aged Care – Assessor Portal user guide for Residential Respite Classification Referrals (for assessment organisation team leaders)
This user guide outlines how assessment organisation team leaders interact with the My Aged Care assessor portal to manage Residential Respite Classification referrals.
Government Provider Management System (GPMS) – User Guide – Manage Your Organisation tile
This user guide provides step-by-step instructions for Registered Providers to manage organisational details in the Registered Provider portal, including provider info, residential care homes, branches, contacts, and associated providers, using the Manage Your Organisation tile.
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How to add a Support at Home Service Item and Complete pricing
This instructional video assists aged care providers on how to add a service item and complete pricing in the My Aged Care Service and Support portal.
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